Sales/Marketing Trade Marketing Analyst
Schedule: Monday–Friday, approximately 8:00 AM–5:00 PM
Pay: $27.00–$28.00/hour
Employment Type: Contract with potential for permanent hire
Sapphire Recruitment is seeking a Trade Marketing Analyst for an onsite contract opportunity in Oriskany, NY.
This role supports a national sales team by analyzing sales, customer, product, promotional, and market data and turning it into useful business insights. The position will also support reporting, presentations, promotional analysis, planning, and customer initiatives.
Responsibilities
Analyze sales, customer, product, category, promotional, profitability, and market data
Identify trends, risks, performance drivers, and opportunities for improvement
Develop and maintain Excel reports, dashboards, presentations, and analytical tools
Support customer presentations, account reviews, internal meetings, and annual planning
Evaluate promotional programs, including sales impact, ROI, and overall effectiveness
Track trade spending, promotional budgets, discounts, and related investments
Maintain accurate pricing, promotional, customer, and trade-marketing data
Monitor consumer behavior, competitive activity, and category trends
Support product launches, sales incentives, trade shows, and customer initiatives
Coordinate projects across Sales, Marketing, Finance, Digital, and other departments
Improve reporting processes to increase efficiency, visibility, and data accuracy
Qualifications
Bachelor’s degree in Marketing, Business, Economics, Finance, Analytics, or a related field preferred
3+ years of experience in trade marketing, sales analytics, sales operations, business analysis, financial analysis, category management, marketing analytics, or a related area preferred
Experience in consumer products, retail, manufacturing, distribution, or consumer packaged goods is helpful
Advanced Microsoft Excel skills
Strong PowerPoint skills
Ability to interpret complex data and translate findings into practical business recommendations
Strong attention to detail, organization, communication, and presentation skills
Ability to manage multiple priorities and stakeholder requests
Proactive and collaborative work style
Ability to work onsite five days per week
Willingness to travel approximately 6–8 times per year for short trade-show trips
Candidates with direct trade-marketing experience are encouraged to apply, but transferable experience in sales operations, financial analysis, category management, consumer insights, retail, distribution, or consumer packaged goods may also be considered.
Please send your resume to cnyjobs@hiresapphire.com for immediate consideration.
Sapphire Recruitment is an Equal Opportunity Employer.
#wny123
Accounting Director of Billing Services
Syracuse, NY | On-Site | $95-145K
Sapphire Recruitment is partnering with a respected healthcare organization seeking an experienced Director of Billing Services to lead billing operations and drive improvements across the revenue cycle.
This is a hands-on leadership role for someone with strong medical billing expertise and a proven ability to develop teams, improve processes, strengthen accountability, and deliver measurable results in collections, reimbursement, accounts receivable, and denial management.
Responsibilities
Lead billing supervisors, team leaders, and staff supporting multiple clinical departments
Establish performance expectations and provide coaching, training, and employee development
Oversee recruiting, onboarding, and competency development for the billing team
Develop and implement strategies to improve billing accuracy, reimbursement, collections, and cash flow
Monitor key performance indicators related to claims, denials, accounts receivable, collections, and payment performance
Analyze payer trends, reimbursement variances, and denial patterns and implement corrective actions
Improve charge capture, claims submission, remittance, insurance follow-up, and collection processes
Prepare operational and financial reports for senior leadership
Partner with clinical, operational, compliance, and technology teams on revenue-cycle initiatives
Ensure compliance with CMS, Medicaid, commercial payer, HIPAA, and applicable state and federal requirements
Qualifications
Bachelor’s degree in healthcare administration, business, finance, or a related field; equivalent education and experience may be considered
5–7+ years of progressively responsible medical billing, revenue cycle, or ambulatory operations experience
3–5+ years of leadership experience managing and developing billing teams
Strong knowledge of payer requirements, reimbursement, charge and payment posting, insurance AR follow-up, denials, and collections
Demonstrated success improving revenue-cycle KPIs and operational performance
Working knowledge of ICD-10, CPT coding, coordination of benefits, and Workers’ Compensation billing
Strong analytical skills with experience using financial and operational data to identify and implement process improvements
Extensive Epic experience, particularly Epic Resolute Professional Billing, strongly preferred
Experience with another large-scale healthcare billing platform may also be considered
Strong communication and leadership skills with the ability to work effectively with executives, physicians, clinical teams, payers, employees, and patients
Position Details
This is a full-time, on-site position in Syracuse, NY. The Director will be responsible for overseeing daily operations, employee performance, training, and ongoing workflow improvement.
Salary: $92,000–$147,200, based on experience and qualifications.
The organization offers a comprehensive benefits package that includes health, dental, and vision insurance, paid time off, tuition reimbursement, and employer-funded 401(k) contributions of up to 8%, subject to plan terms and vesting.
Please send your resume to cnyjobs@hiresapphire.com for immediate consideration.
Sapphire Recruitment is an Equal Opportunity Employer.
#wny123
Engineering Test Lab Engineer ($30 – 50 p/hr)
We are seeking a Test Lab Engineer to work for an established high-technology Manufacturer East of Syracuse, NY.
This is a 1st shift, 6 month contract assignment.
This role combines both project coordination and hands on engineering testing within a fast-paced engineering lab environment.
Company Overview:
Highly recognized Industry Leading Manufacturer.
Collaborative R&D and Engineering Test Lab environment.
Key duties include:
Review and define testing scope and requirements.
Perform environmental testing including: thermal shock, temperature cycling, climatic chamber, magnetic, and electrical validation testing.
Prepare test plans, technical documentation, validation reports, and communicate results to development teams and customers.
Troubleshoot electrical systems and test equipment using multimeters, power supplies, and related instrumentation.
Education and Experience:
BS in Electrical Engineering, Mechanical Engineering, Mechatronics or related field.
An AAS degree will also be considered with years of relatable experience.
1-5 years of experience (Co-op, Internship, considered as well) supporting validation, environmental, electrical, or product testing activities within an engineering or manufacturing environment.
Experience reading electrical schematics and performing measurements using DMM, oscilloscope, power supply.
Strong verbal and written communication skills.
To apply for this position, please submit your resume to techjobs@hiresapphire.com
Sapphire Recruitment is an EOE
#tech123
Engineering Engineering Project Manager (100-125K+)
We have an exciting opportunity available for an Engineering Project Manager to join a dynamic and innovative manufacturing team in Central NY.
Overview:
State of the art Manufacturing Facilities (within 25 miles West of Syracuse).
Attractive and affordable benefits: medical, dental, PTO, 401K match, and lucrative bonuses!
Join an experienced 8 person PM team.
Duties:
Lead projects from initiation to completion, managing budgets, timelines, and resources.
Manage a wide range of projects valued between 50K and 500K.
Develop and manage project schedules using tools like MS Project or Smartsheet.
Collaborate with customers, suppliers, and cross-functional teams to ensure alignment and success.
Monitor progress, track milestones, and provide regular updates to stakeholders.
Drive problem-solving and innovation throughout the project lifecycle.
Education and Experience:
Associate’s or Bachelor’s degree in Engineering preferred.
5+ years of experience as a Project/Program Manager in manufacturing.
Familiarity with phase-gate project management. GD&T and plastics experience a plus.
Strong leadership, organizational, and communication skills.
For immediate and confidential consideration, submit your resume to: techjobs@hiresaphire.com
#tech123
Manufacturing Soldering Assembler
Pay Rate: $21-25/hour DOE
Hours: Flexible start as early as 4:00 am, working until 3:00 or 4:00 pm with overtime available
We are seeking skilled Soldering Assemblers with expertise in fine component soldering for a temporary position, with the potential to become permanent. You will be working in a manufacturing environment, performing tasks with minimal supervision.
Key Responsibilities:
Assemble various on-board components, including SMD, through-hole components, coax, and connectors, using soldering techniques.
Perform mechanical assembly of connectors, RF cables, pole-line housings, and final products for shipment.
Ensure high-quality workmanship with good throughput and first-pass yield.
Follow written and verbal instructions to meet customer requirements.
Assist at any production step necessary to ensure on-time and complete shipments.
Review and verify support documentation for accuracy and completeness.
Maintain a clean and organized work area.
Monitor component inventory and notify the supervisor of potential shortages.
Remain flexible and productive in a high-paced production environment.
Qualifications:
1-3+ years of board-level assembly experience.
High school diploma or GED.
Ability to lift 20+ lbs.
Proficiency with power and hand tools.
Strong verbal and written communication skills.
Experience with fiber-optics or fiber-optic splicing is a plus.
If you are a self-starter with a strong work ethic and a passion for electronics assembly, we encourage you to apply. This position offers a competitive hourly rate and the potential for growth within the company. Submit a resume today to mfgresume@hiresapphire.com for immediate consideration!
Sapphire Recruitment is an EOE
#mfg123
Manufacturing Material Handler
Location: Pulaski, NY
Pay: $18.00–$24.00/hour
Hours: Monday–Friday, 7:00 AM–3:30 PM
Sapphire Recruitment is seeking a Material Handler for a manufacturing company in Pulaski, NY.
This position is responsible for receiving, organizing, inventorying, and distributing materials throughout the facility while supporting both production and shipping operations.
Responsibilities
Receive, inspect, and organize incoming materials
Process receiving paperwork and distribute materials to appropriate areas
Perform incoming inspections as required
Package parts and prepare orders for shipment
Maintain accurate inventory levels and records
Stock materials and deliver parts to production and other departments
Help prevent material shortages by maintaining organized and accurate inventory
Follow established safety, quality, and material-handling procedures
Work closely with team members to support efficient production flow
Qualifications
Previous material handling, warehouse, inventory, shipping, or receiving experience preferred
Strong attention to detail and organizational skills
Ability to maintain accurate inventory and documentation
Good verbal and written communication skills
Dependable and able to work independently with minimal supervision
Ability to regularly stand, walk, bend, and perform repetitive movements
Ability to lift and carry up to 50 pounds
Basic computer skills
Pay: $18.00–$24.00/hour, depending on experience.
Please send your resume to mfgresume@hiresapphire.com for immediate consideration.
Sapphire Recruitment is an Equal Opportunity Employer.
#mfg123
Administrative Consumer Experience Representative
Pay: $19.00/hour
Sapphire Recruitment is seeking a Consumer Experience Representative for a contract opportunity in Oriskany, NY.
This position is ideal for someone who enjoys helping customers, communicating clearly, and resolving questions or concerns in a professional and thoughtful way. The Consumer Experience Representative will respond to customer inquiries by phone and email, provide product information, process refunds, document concerns, and work with internal teams to help resolve issues.
Responsibilities
Answer incoming customer calls and respond to questions and concerns
Gather information to understand customer needs and provide appropriate assistance
Provide accurate product information and usage guidance
Recommend alternative solutions when appropriate
Document and resolve customer complaints
Process refund requests according to established procedures
Respond to customer inquiries received by email and other communication channels
Maintain accurate records of customer interactions, concerns, and recurring issues
Coordinate with internal departments regarding replacement parts and other customer needs
Share recurring customer questions and feedback with appropriate internal teams
Assist with reports related to customer feedback and common concerns
Work closely with other team members to maintain coverage and complete assigned responsibilities
Qualifications
Previous customer service, call center, or consumer support experience preferred
Experience or knowledge related to lawn and garden, horticulture, agriculture, or consumer products is a plus
Strong verbal and written communication skills
Friendly, patient, professional approach to customer service
Ability to handle difficult or sensitive customer situations appropriately
Strong attention to detail and accurate recordkeeping skills
Good organizational and problem-solving abilities
Basic Microsoft Word, Excel, and Outlook skills
Ability to learn additional computer systems
Dependable team player with a strong work ethic
This is a contract-only position paying $19.00/hour.
Please send your resume to jobs@hiresapphire.com for immediate consideration.
Sapphire Recruitment is an Equal Opportunity Employer.
#adm123
Administrative Administrative Assistant | Part-Time | In-Office
Pay: $20–$25/hour
Schedule: Part-time; flexible hours based on workload (estimated 15–20 hours/week, may fluctuate). Availability during standard business hours is required.
Position Overview
A multi-entity organization supporting architecture, construction, and landscape services is seeking a dependable, detail-oriented Administrative Assistant to provide in-office clerical and administrative support. This role focuses on practical, day-to-day office support—helping keep documentation organized and operations running smoothly across multiple teams and entities.
Core Responsibilities
Front Office Support
Serve as the first point of contact for visitors, phone calls, and vendors
Greet clients, subcontractors, and partners professionally
Route calls and inquiries to the appropriate team members
Receive, sort, and distribute mail and deliveries
Clerical Support Across Entities
Provide clerical support to office staff and project teams across entities
Assist with scheduling meetings and coordinating calendars as directed
Perform data entry, printing, scanning, copying, and filing
Maintain organized physical and digital filing systems
Office Administrative Support
Support consistent document organization across all entities
Assist with office supply ordering and basic inventory tracking
Coordinate occasional local errands (post office, accountant, etc.)
Complete additional administrative tasks as assigned by the Office Manager
Qualifications
Prior administrative or clerical experience preferred
Strong organizational skills and attention to detail
Professional written and verbal communication skills
Comfortable supporting multiple teams within a shared office environment
Reliable transportation for occasional local errands
Dependable, adaptable, and comfortable with changing priorities
To Apply
Submit a resume to jobs@hiresapphire.com for consideration.
Sapphire Recruitment is an EOE.
#adm123
Manufacturing Machine Operator – Woodworking
Location: Frankfort, NY
Pay: $19–$20/hour
Schedule: Monday–Thursday, 6:00 AM–4:00 PM; Fridays as needed for overtime
Dress: Casual work clothing and steel-toed boots required
Sapphire Recruitment is hiring a Machine Operator for a manufacturing company in Frankfort, NY. This is a hands-on position working with woodworking equipment, hand tools, and power tools to produce high-quality products.
Candidates with experience in woodworking, carpentry, construction, or manufacturing are encouraged to apply.
Responsibilities:
Set up and operate new and older woodworking machinery, including molders, saws, sanders, and planers
Use hand and power tools safely and accurately
Read tape measures and follow production specifications
Inspect finished work to ensure quality standards are met
Meet daily production goals
Follow established environmental, health, and safety procedures
Perform physical work while standing throughout the shift
Qualifications:
Previous woodworking, carpentry, construction, or related manufacturing experience preferred
Comfortable using saws, hand tools, power tools, and measuring equipment
Ability to read a tape measure accurately
Ability to work independently and as part of a production team
High school diploma or equivalent preferred
Ability to stand for the full shift and perform physically demanding work
No drug screening or background check required.
For immediate consideration, send your resume to utica@hiresapphire.com.
Referral bonuses may be available for qualified referrals.
Sapphire Recruitment is an Equal Opportunity Employer.
#manu123
#manu123
#MFG24z
Manufacturing Packagers
HOURS: 1st Shift, Monday-Thursday, 7:00am-5:30pm
PAY RATE: $16.00 /hr DOE
Sapphire Recruitment is partnering with an established manufacturer in Oriskany, NY to find Packagers to join their team!
This temporary to hire position offers growth opportunity, plus comprehensive benefits after hire on!
If you have a good work ethic, work well with others, and have a strong attention to detail
APPLY TODAY!
Duties & responsibilities include, but are not limited to, the following:
Fill up bottles of assorted shapes and sizes with liquids or powders
Packaging bottles for shipment
Other duties as required
Minimum Qualifications:
High school diploma or GED
Experience in manufacturing a plus
Basic math skills and ability to read and write English
Possess a strong work ethic and team player mentality
Predictable and reliable attendance required
Must be able to lift fifty (50) pounds
Applicants must follow Sapphire employment guidelines and be willing to comply with our drug screening policy and other pre-employment requirements.
How to Apply:
For consideration please submit a resume to the following:
Email: utica@hiresapphire.com
Sapphire Recruitment is an Equal Opportunity Employer
#manu123
Sales/Marketing Customer Success Engineer – Retail Technology
Sturbridge, MA Region | Home-Based When Not Traveling
$80,000–$100,000 Base + Commission | $125,000–$150,000 On Target Earnings
Sapphire Recruitment is hiring a Customer Success Engineer for an established retail technology and software company.
This role supports approximately 75–100 existing customers throughout the region. The focus is on customer retention, product adoption, renewals, and account growth—not cold calling or new-business development. You will help customers maximize the value of point-of-sale software, hardware, services, and related retail technology.
Approximately 50% regional travel is required, primarily within a three- to four-hour radius of Sturbridge. This position works from home when not traveling.
Your Impact
Manage and strengthen relationships with an established portfolio of B2B customers.
Serve as the primary post-implementation contact and trusted technology advisor.
Conduct customer meetings, business reviews, and strategic planning sessions.
Develop success plans aligned with customer goals and technology needs.
Increase product adoption and identify underused features, services, and solutions.
Monitor customer health, satisfaction, retention risks, renewals, and expansion opportunities.
Coordinate escalations and problem resolution with support, implementation, development, and technical teams.
Identify consultative cross-selling and upselling opportunities within existing accounts.
Provide customer training, education, and product-enablement support.
Gather and communicate customer feedback, enhancement requests, and market insights.
What You’ll Need
Three to five years of experience in customer success, account management, technical account management, professional services, or a related customer-facing technology role.
Experience managing and growing an existing portfolio of B2B customers.
Strong technical aptitude with software, hardware, infrastructure, or integrated technology solutions.
Demonstrated success with customer satisfaction, adoption, retention, renewals, or account growth.
Strong presentation, communication, relationship-building, organizational, and project-management skills.
Experience using CRM systems and Microsoft Office.
Ability to travel approximately 50%, primarily by car.
Ability to work independently from a home office.
Residence within a reasonable distance of Sturbridge, MA.
Associate degree, bachelor’s degree, or equivalent professional experience.
Preferred Background
Experience with point-of-sale systems, retail technology, SaaS, managed services, customer-health metrics, business reviews, or technology roadmaps is highly preferred. Experience supporting grocery, convenience, petroleum, restaurant, or multi-location retail customers is especially valuable.
Compensation and Travel
Base salary: $80,000–$100,000
Expected OTE: $125,000–$150,000
Travel: Approximately 50% regionally
Vehicle: Company vehicle or mileage reimbursement arrangement
Some overnight and occasional air travel may be required.
For immediate consideration, send your resume to cnyjobs@hiresapphire.com.
Sapphire Recruitment is an Equal Opportunity Employer.
Sales/Marketing Customer Success Engineer – Retail Technology
Liverpool, NY | $80,000–$100,000 Base + Commission | $125,000–$150,000 On Target Earnings
Sapphire Recruitment is seeking a Customer Success Engineer for an established retail technology and software company in Liverpool, NY.
This role manages a portfolio of approximately 75–100 existing customers and focuses on retention, product adoption, renewals, and account growth. It is not a cold-calling or new-business development position. The Customer Success Engineer will act as a trusted advisor, helping customers get greater value from point-of-sale software, hardware, services, and related retail technology.
Approximately 50% regional travel is required. When not traveling, this position works from the Liverpool, NY office.
Responsibilities
Manage and grow relationships with an assigned portfolio of existing B2B customers.
Conduct regular account reviews, business reviews, and strategic planning meetings.
Learn each customer’s operations, technology environment, challenges, and long-term goals.
Develop customer success plans and technology roadmaps.
Increase product adoption by identifying underused features, services, and capabilities.
Monitor customer satisfaction, account health, usage, retention risks, and renewal opportunities.
Coordinate escalations and solutions with support, implementation, software development, and technical teams.
Identify consultative cross-selling and upselling opportunities within existing accounts.
Provide customer education, training, and product-enablement support.
Gather customer feedback and communicate product needs, enhancement requests, and market trends internally.
Travel throughout a regional territory, generally within three to four hours of Liverpool.
Qualifications
Bachelor’s degree, Associate degree, or equivalent professional experience.
Three to five or more years of experience in customer success, account management, technical account management, professional services, or a related customer-facing technology role.
Experience managing an established portfolio of B2B customers.
Strong technical aptitude with software, hardware, infrastructure, and integrated technology solutions.
Demonstrated success improving customer satisfaction, adoption, retention, renewals, and account growth.
Experience identifying cross-selling or upselling opportunities.
Strong communication, presentation, relationship-building, organizational, and project-management skills.
Ability to communicate with technical and nontechnical stakeholders.
Experience with CRM platforms and Microsoft Office.
Ability to travel approximately 50%, primarily by car.
Ability to work onsite in Liverpool when not traveling.
Preferred Experience
Experience with point-of-sale systems, retail technology, SaaS, managed services, professional services, customer-health metrics, Quarterly Business Reviews, renewals, or expansion revenue is highly preferred. Experience supporting grocery, convenience, petroleum, restaurant, or other multi-location retail customers is also valuable.
Compensation and Travel
Base salary: $80,000–$100,000
Expected OTE: $125,000–$150,000
Travel: Approximately 50% within a regional territory
Vehicle: Company vehicle or mileage reimbursement arrangement
Some overnight and occasional air travel may be required.
For immediate consideration, send your resume to cnyjobs@hiresapphire.com.
Sapphire Recruitment is an Equal Opportunity Employer.
Professional IT Software Quality Assurance Lead
Liverpool, NY | $125,000–$130,000 | Fully Onsite
Sapphire Recruitment is seeking a hands-on Software Quality Assurance Lead for an established retail technology and software company in Liverpool, NY.
This position will lead the expansion of automated testing while remaining actively involved in framework development, test execution, and troubleshooting. The ideal candidate has strong Python, Selenium, and CI/CD experience and can provide technical direction and mentorship in a fast-moving software development environment.
This role requires working onsite five days per week.
Responsibilities
Build, expand, and maintain automated testing frameworks using Python and Selenium.
Integrate automated testing into GitLab CI/CD pipelines.
Develop and execute automated and manual test plans for new features, enhancements, fixes, patches, and third-party applications.
Perform functional, integration, regression, and end-to-end testing.
Increase test automation coverage and identify defects earlier in the development lifecycle.
Analyze defects, testing results, risks, and coverage, and communicate findings to technical leadership.
Improve testing processes for greater speed, consistency, and reliability.
Test complex retail applications involving payment processing, inventory, product management, and other transactional functions.
Collaborate with developers, architects, product stakeholders, and QA team members.
Lead QA projects, develop estimates and timelines, and report on status and risks.
Mentor QA team members in automated and manual testing practices.
Evaluate practical uses of AI for test creation, maintenance, coverage analysis, and defect identification.
Assist with QA department oversight when needed.
Qualifications
Associate or bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent professional experience.
At least four years of hands-on automated software testing experience.
Strong experience with Python, Selenium, and automated test framework development.
Experience integrating automated tests into GitLab or a comparable CI/CD platform.
Knowledge of functional, integration, regression, end-to-end, automated, and manual testing.
Demonstrated success improving or expanding an automated testing framework.
Ability to lead technical initiatives and mentor others while remaining hands-on.
Strong analytical, troubleshooting, project-management, and communication skills.
Ability to work onsite in Liverpool five days per week.
Preferred Experience
Applications developed in C# or PHP.
AI-assisted software development or AI-supported testing.
Retail technology, point-of-sale, payment-processing, inventory, or transactional software.
API, database, hardware-integration, or performance testing.
Previous technical QA lead or subject-matter expert experience.
Compensation: $125,000–$130,000 annually, based on experience and qualifications.
Submit a resume to cnyjobs@hiresapphire.com for immediate consideration.
Sapphire Recruitment is an Equal Opportunity Employer.
HR HR Administrative Coordinator
North Syracuse, NY | Full-Time, Onsite | $55,000–$70,000
Sapphire Recruitment is seeking an organized and resilient HR Administrative Coordinator for an established manufacturing and distribution company in North Syracuse, NY.
This position supports a busy HR department and a three-shift, union production operation. Extensive HR experience is not required. The ideal candidate will bring strong administrative skills, professionalism, sound judgment, dependable follow-through, and the ability to remain calm when priorities or employee needs become urgent.
Responsibilities
Provide administrative support to the HR Manager, HR Generalists, and production team.
Review employee timecards, maintain vacation schedules, and follow up on related documentation.
Answer phones and assist employees, candidates, vendors, and visitors.
Conduct initial candidate phone screens and coordinate interviews and communications.
Maintain HR records, spreadsheets, schedules, correspondence, and routine data entry.
Order and track office and safety supplies.
Handle confidential employee and business information appropriately.
Respond professionally to shifting priorities and challenging employee situations.
Assist with additional HR and administrative needs as assigned.
Qualifications
Previous office administration, administrative support, or coordinator experience.
Experience in manufacturing, construction, trucking, warehousing, distribution, or another industrial environment is strongly preferred.
HR experience is helpful but not required.
Comfortable working in a fast-paced, direct, and occasionally high-pressure union environment.
Strong organization, attention to detail, communication, and follow-through.
Ability to interact professionally with employees at all levels.
Sound judgment and the ability to remain composed during difficult conversations.
Proficiency with Microsoft Excel, Teams, and Outlook.
Experience with ADP or a similar HR/payroll system is a plus.
Compensation and Benefits
The anticipated salary range is $55,000–$70,000, depending on experience and qualifications. Benefits include medical, dental, and vision insurance, 401(k), life insurance, and paid time off.
This is a fully onsite position within an active three-shift manufacturing and distribution facility.
For immediate consideration, send your resume to cnyjobs@hiresapphire.com.
Sapphire Recruitment is an Equal Opportunity Employer.
Engineering Test Lab Technician - $25- 30 per hour DOE
We are seeking a Test Lab Technician for a 6 month contract assignment with an Electronics Manufacturer East of Syracuse, NY.
This is a 1st shift opportunity.
Profile:
Highly recognized Industry Leading Manufacturer.
Exciting opportunity to join a fast growing technology company.
Key duties include:
Build and assemble test fixtures, test boxes, and wire harnesses accurately in accordance with defined test project requirements.
Demonstrate basic working knowledge of hand assembly techniques, including the use of hand-crimping tools.
Use soldering irons effectively for component and wire assembly tasks.
Read and interpret engineering specifications, drawings, and technical documentation.
Assist with the installation, validation, maintenance, and repair of test equipment and related components, along with other assigned tasks.
Support small testing-related projects, including test equipment improvements, process documentation, and continuous improvement initiatives, under the guidance of the engineering team.
Education and Experience:
AAS or BS in Electrical Engineering, Electrical Engineering Technology, or related degree.
Previous experience working in an Electronics Test Lab or related environment.
Experience reading basic electrical schematics and performing measurements using DMM, oscilloscope, power supply.
To apply for this position, please submit your resume to techjobs@hiresapphire.com
Sapphire Recruitment is an EOE
Engineering Lead Quality Engineer (70-90K)
We have an exciting opportunity available for a Lead Quality Engineer at an outstanding advanced manufacturing company in the Southern Tier, NY area. This is a direct hire opportunity.
Overview:
Global Manufacturing Company with an excellent reputation
State of the art manufacturing facilities
Strong benefits package offering health, dental, long and short term disability, tuition reimbursement, life insurance, vacation time, and 401K retirement plan
Duties and Responsibilities:
Lead investigation and resolution of recurring quality issues
Initiate and verify corrective and preventive actions
Enforce ISO 9001 / AS9100 and internal quality standards
Drive continuous improvement to reduce scrap, rework, and customer returns
Investigate and disposition customer returns
Conduct quality audits as assigned
Lead and schedule hourly inspection teams
Support advanced inspection methods, including AOI
Education and Experience:
Engineering degree or equivalent manufacturing experience
5–10+ years Quality Engineering experience; lead/supervisory experience preferred
Strong knowledge of statistical methods and quality tools
Ability to read and apply engineering drawings and specifications
Comfortable working cross-functionally in a fast-paced manufacturing environment
For immediate consideration submit your resume to: techjobs@hiresapphire.com
Sapphire Recruitment is an EOE
Engineering Engineering Supervisor – Product Development (90-125K)
We have an outstanding opportunity available for an Engineering Supervisor - Product Development near the Binghamton, NY area.
This is an excellent opportunity for a hands-on engineer to step into a leadership role while remaining actively involved in new product design, prototyping, testing, and product launch.
Key Responsibilities:
Lead and develop a multidisciplinary team of Design, Development, and Test Engineers.
Lead new product development from concept through prototyping, validation, and production release.
Provide hands-on technical guidance in design, prototyping, testing, and design reviews.
Manage priorities and engineering resources across multiple development programs.
Partner with Operations, Quality, and Application Engineering to support product development and manufacturing transition.
Drive improvements to prototyping and product development processes.
Education & Experience:
Bachelor’s degree in Engineering or related field.
3+ years of product development engineering experience with strong hands-on prototyping skills.
Leadership or technical mentorship experience.
Experience with CAD/PDM systems such as Creo and Windchill preferred.
Strong communication, leadership, and problem-solving skills.
For immediate and confidential consideration, submit your resume to techjobs@hiresapphire.com
Sapphire Recruitment is an EOE
Engineering Quality Manager (150-200K)
We have an excellent opportunity available for a Quality Manager near East Syracuse, NY.
Company Profile:
Established Global Manufacturing Company.
Excellent benefits package including, health, dental, vision, 401k and life insurance.
Enjoyable work culture, lucrative bonus potential, and other perks.
Your Role:
Lead and continuously improve the facility's Quality Management System (QMS), ensuring processes consistently achieve intended results.
Develop, implement, and maintain quality policies, procedures, and systems to ensure compliance with AS9100, ISO, Nadcap, customer, and regulatory requirements.
Provide leadership for the Quality organization, including Inspection, Quality Engineering, MRB, Testing, and Quality Assurance personnel.
Drive customer satisfaction by partnering directly with key customers during audits, certifications, corrective actions (CARs), and quality issue resolution.
Monitor, measure, and report QMS performance, risks, and improvement opportunities to executive leadership while promoting a strong customer-focused quality culture.
Ensure organizational readiness through employee quality training, certifications, audit preparation, and successful implementation of QMS changes.
Experience / Education Profile:
Bachelor's degree in Engineering or a related technical field.
8+ years of Quality Assurance leadership experience within a manufacturing environment; aerospace experience strongly preferred.
Extensive knowledge of AS9100, ISO 9001, Nadcap, customer quality requirements, audits, corrective actions, and regulatory compliance.
Proven experience leading Quality Management Systems, developing quality policies and procedures, and managing continuous improvement initiatives.
Strong leadership and communication skills with the ability to work effectively with executive leadership, customers, auditors, and cross-functional teams.
ASQ Certification, Six Sigma Black Belt, and/or Lean Six Sigma certification preferred.
Proficient with Microsoft Office (Excel, Word, PowerPoint).
For immediate consideration submit your resume to techjobs@hiresapphire.com
Sapphire Recruitment is an EOE
Engineering Senior Electrical Engineer (145-160K)
We’re partnering with an established and growing Central NY manufacturer to add a Senior Electrical Engineer to their expanding team. This is a great opportunity to join a collaborative, hands on engineering environment where innovation and growth are strongly encouraged.
Highlight Attractions:
Profit Sharing: Annual bonus structure tied to company performance and profitability.
Variety in Work: Broad range of product offerings and applications—every project brings something new.
Technical Breadth: Large component and schematic library spanning everything from basic transistors to integrated chips and RF modules.
Collaborative Culture: Supportive team with a great attitude of assistance and camaraderie.
Company Overview:
Vertically integrated manufacturer. Design, Prototype, Test, and Production all under one roof.
Long established presence in CNY with a growing customer base.
Comprehensive benefits package including medical, dental, PTO/vacation, 401(k) match, and profit sharing bonus.
Key Responsibilities:
Design, test, and improve embedded electronic controls.
Collaborate on new product development from concept through production.
Create and review electrical schematics (Altium or OrCAD preferred).
Evaluate test plans, perform peer reviews, and ensure product reliability.
Lead troubleshooting to the component level for production and service support.
Participate in cross-functional project management and continuous improvement initiatives.
Qualifications:
Bachelor’s Degree in Electrical Engineering.
5+ years of experience in electrical design and development.
Strong knowledge of analog/digital circuit design, microcontrollers, and component-level troubleshooting.
For immediate consideration, submit your resume to: techjobs@hiresapphire.com
Sales/Marketing Sales Operations Specialist – Channel Sales
Remote – Eastern or Central Time Zone Preferred
Pay: $25–$35 per hour
Employment Type: 40 hours per week, Contract through early 2027, potentially through Q1
Sapphire Recruitment is partnering with an established global organization to hire a Sales Operations Specialist for its channel sales team. This position will provide critical reporting, data-management, and administrative support for programs serving distributors and other channel partners nationwide.
This is an excellent opportunity for an experienced sales operations professional or a recent business graduate with strong Excel skills. It is not a direct sales role and does not require cold calling or account ownership.
Responsibilities
Organize, clean, and analyze sales, pipeline, quote, and partner data
Build and maintain Excel reports and partner-performance summaries
Extract quote information from PDFs and transfer it into structured spreadsheets
Support sales forecasting and pipeline reporting
Track distributor rebates, training participation, and program compliance
Monitor monthly point-of-sale reporting from channel partners
Prepare data and reporting for internal PowerPoint presentations
Identify opportunities to improve or automate recurring processes
Help prepare clean data for future CRM migration
Qualifications
Strong Excel skills, including pivot tables and data organization
Working knowledge of PowerPoint
Strong attention to detail and organizational ability
Clear, concise written and verbal communication
Ability to work independently and manage recurring deadlines
Experience in sales operations, business operations, reporting, data analysis, or channel support is preferred
Experience supporting distributors, resellers, or partner programs is helpful but not required
Bachelor’s degree in business or a related field is preferred; qualified recent graduates will be considered
Additional Details
Fully remote position with optional office space available in Syracuse or Rochester, NY
Candidates should generally be available during standard Eastern or Central business hours
Company laptop provided
Holiday pay included
Immediate need with a streamlined interview process
The assignment may be extended or lead to another opportunity, but permanent employment is not guaranteed
To apply, please submit a resume to cnyjobs@hiresapphire.com.
Sapphire Recruitment is an EOE
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Advanced Manufacturing Welder / 62836
Schedule: Monday–Friday, 7:00 AM–3:30 PM
Pay: $21–$30/hour, based on experience
Sapphire Recruitment is seeking a skilled Welder to join an established manufacturing company in Pulaski, NY.
The ideal candidate will have previous welding experience and be comfortable working with MIG, TIG, and/or flux-core welding. Experience with ASME pressure vessels, boilers, or piping is highly desirable, but candidates with a strong welding background, good work habits, and the ability to learn are encouraged to apply.
What You'll Do
Perform MIG, TIG, and flux-core welding on pressure-retaining and non-pressure components
Weld boiler shells, piping, headers, pressure vessels, and related assemblies
Read fabrication drawings, weld symbols, work instructions, and welding procedures
Complete fit-up, tacking, and welding while maintaining required tolerances
Inspect welds and correct issues such as porosity, undercut, lack of fusion, or other discontinuities
Maintain accurate welding and material traceability documentation
Assist with preparation for inspections and hydrostatic testing
Follow established safety, quality, and production procedures
Support and mentor less experienced welders as needed
Qualifications
High school diploma or GED
At least 1 year of welding experience
Trade school or formal welding training preferred
MIG, TIG, and/or flux-core welding experience
Ability to read drawings, weld symbols, and fabrication documentation
ASME Section IX welding qualifications or pressure-vessel welding experience are highly desirable
Ability to work independently while maintaining strong quality standards
Physical Requirements
This position requires frequent standing and walking, bending and stooping, and the ability to handle up to 50 pounds frequently and up to 75 pounds occasionally with appropriate lifting equipment. Candidates must also be able to wear a respirator when required and work around typical welding fumes and manufacturing conditions.
Interested candidates should submit a resume to mfgresume@hiresapphire.com for immediate consideration.
Sapphire Recruitment is an Equal Opportunity Employer.
#mfg123
Administrative Customer Service Representative
Location: East Syracuse, NY
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Pay: $19/hour | $20/hour for bilingual Spanish candidates
Education: High school diploma or GED required
Sapphire Recruitment is seeking an experienced Customer Service Representative for an opportunity with an established company in East Syracuse.
This position supports customers throughout North America who call for assistance with products, warranties, service referrals, and general customer service needs. The ideal candidate has prior inbound call center experience, strong communication skills, and the ability to provide professional, accurate assistance in a fast-paced environment.
Responsibilities
Handle a high volume of inbound customer calls professionally and efficiently.
Identify customer needs and provide accurate information, solutions, or appropriate referrals.
Connect customers with authorized service providers, including warm transfers when appropriate.
Provide warranty information and assist with basic product comparisons.
Direct customers and business partners to the appropriate department or support resource.
Use internal databases to route inquiries accurately.
Triage customer complaints and transfer escalated issues to the appropriate representatives.
Assist with initial troubleshooting and triage for Wi-Fi-enabled or remote-access products.
Document customer interactions and maintain accurate account records.
Follow established communication procedures, policies, and call-handling standards.
Build positive customer relationships and follow up as needed to ensure resolution.
Qualifications
At least 6 months of inbound call center experience required.
Strong verbal and written communication skills.
Proficiency with Microsoft Office.
Typing speed of approximately 35–45 words per minute.
Strong customer service, problem-solving, and listening skills.
Ability to manage a high volume of calls while maintaining professionalism and accuracy.
High school diploma or GED required.
Spanish/English bilingual candidates are encouraged to apply.
For immediate consideration, please send your resume to jobs@hiresapphire.com.
Sapphire Recruitment is an Equal Opportunity Employer (EOE).
#adm123
Manufacturing Filling Technician
Pay: $16.72/hour
Schedule:
Part-Time shifts from 2:30-6:30PM Monday-Thursday
Sapphire Recruitment is seeking a dependable Filling Technician to join a production team in New Berlin, NY. This is a great opportunity for someone who enjoys hands-on work, staying organized, and being part of a team-focused manufacturing environment.
What you’ll do:
Prepare materials and supplies for daily filling operations
Operate filling equipment and assist with capping and labeling products
May also be responsible for dumping old paint
Put finished product away accurately and safely
Keep the work area clean, organized, and production-ready
Clean equipment and return it to the proper storage location
Complete production paperwork and use production software as needed
Support team goals by attending meetings, helping with process improvements, and assisting where needed
What we’re looking for:
Reliable and team-oriented work ethic
Ability to work in a fast-paced production setting
Comfortable following processes and completing required documentation
Willingness to assist in different areas of the department as needed
Strong attention to detail and commitment to cleanliness and organization
Submit a resume to utica@hiresapphire.com for immediate consideration.
Sapphire Recruitment is an Equal Opportunity Employer.
#manu123
Warehouse Warehouse Receiving Clerk - Liverpool, NY
Are you an efficient and detail-oriented individual looking for an exciting opportunity in warehousing? Sapphire Recruitment is looking for a Receiving Clerk to join a growing company in Liverpool, NY to contribute to their thriving team! With a strong focus on customer service, this organization has built a stellar reputation in their industry.
Pay Rate: $19/hr
Hours: 8:00 AM - 5:00 PM
Responsibilities:
Verify carton counts and material quantities for accuracy
Label and direct lots to proper staging area
Utilize ERP system for managing grief issues
Maintain a safe and organized work area
Operate a forklift when necessary
Ensure proper labeling of accepted and rejected lots
Verify received shipments against purchase expectations
Take action when purchase expectations are not met
Manage inventory in problem status until resolved or returned
Requirements:
High school diploma or equivalent
Ability to lift up to 50 pounds
Forklift experience
Physical stamina for extended standing periods
Basic math and computer skills
Prior warehouse receiving experience
If you're ready to make an impact in a fast-paced environment and become a valuable part of this team, apply now and embark on a rewarding journey offering growth opportunities!
Submit a resume to mfgresume@hiresapphire.com today!
#mfg123
Manufacturing NOW HIRING: EXPERIENCED WELDERS
Briggs & Stratton | Sherrill, NY
$23.50/hour
1st Shift | Monday–Thursday, 6:00 AM–4:30 PM
Friday overtime available/required based on production needs
Briggs & Stratton is growing, and we’re looking for experienced welders ready to join a busy manufacturing team in Sherrill!
This is a great opportunity to put your welding skills to work with a well-known manufacturer of commercial lawn equipment and build steady, hands-on manufacturing experience.
What You’ll Be Doing
Perform MIG and TIG welding in multiple positions
Set welding machine voltage and wire speed for proper fusion
Produce strong, quality welds that meet production standards
Follow established safety and quality procedures
What We’re Looking For
1+ year of welding experience preferred
MIG and TIG welding experience
Ability to lift up to 50 lbs.
Strong attendance and reliability
Safety-focused, self-motivated work style
Why Consider This Opportunity
Day shift
Four-day regular workweek
Friday overtime opportunities
Growing manufacturing operation
Interested? Bring your experience and take the next step.
Submit your resume to briggs@hiresapphire.com for immediate consideration.
Applicants must follow Sapphire Recruitment employment guidelines and maintain excellent attendance.
Sapphire Recruitment is an EOE.
Manufacturing Management Production Supervisor (70-87K)
We have an excellent opportunity available for a 1st shift Production Supervisor in the Syracuse, NY area. This is a direct hire opportunity.
Company Overview:
Growing, privately held manufacturing company.
Comprehensive Benefits Package including: Medical, Dental, Vision, 401K match, bonus plans, profit sharing, PTO, and more.
Duties:
As a hands-on Production Supervisor, you will oversee 20+ production associates and 3 team leads to ensure Safety, Quality, and Productivity objectives are met.
Track and Monitor Key Performance Indicators and Scoreboards.
Increase the performance of production areas through training, troubleshooting, and ensuring 5S initiatives.
Lead production meetings and discuss priorities.
Complete reports for upper management.
Education & Skills:
BS or AAS degree and multiple years of experience as a Production Supervisor within a manufacturing environment. Will consider numerous years of work experience in lieu of formal education.
Excellent communication skills.
Well-organized and focused on completing tasks.
Basic machine operation and machine capability knowledge.
If you would like to become a part of an organization offering an exciting environment of growth and opportunity, please submit your resume today to techjobs@hiresapphire.com
Sapphire Recruitment is an EOE
Professional IT Senior Software Engineer
Location: Syracuse, NY or Remote within the United States
Salary: $150,000–$200,000+, depending on experience
Employment Type: Direct Hire; Contract-to-Hire may be considered
A growing aviation technology company is seeking a versatile Senior Software Engineer to join its expanding US operation. The company develops air-traffic awareness technology supporting unmanned aircraft and advanced drone operations.
Its platform spans ground-based receiver hardware, embedded firmware, real-time data processing, cloud infrastructure, APIs, and customer-facing web applications. The engineer will work across multiple areas of the platform while collaborating closely with the company’s Europe-based Chief Technology Officer.
Responsibilities
Design, develop, test, and maintain software across the company’s aviation technology platform.
Develop performance-critical and system-level components using C and/or C++.
Work with embedded firmware, receivers, sensors, and hardware interfaces.
Support data flow from physical receivers through processing systems, cloud services, APIs, and web applications.
Develop backend services and customer-facing applications.
Troubleshoot issues involving hardware integration, memory, concurrency, data processing, cloud services, and application performance.
Collaborate on technical requirements, system architecture, and design decisions.
Take ownership of projects from initial requirements through implementation and production support.
Qualifications
Five or more years of professional software-engineering experience.
Strong professional proficiency in C and/or C++.
Experience developing web applications, backend services, frontend interfaces, or full-stack solutions.
Experience with embedded systems, firmware, sensors, receivers, device interfaces, or hardware-software integration.
Strong knowledge of data structures, algorithms, software design, memory management, and concurrency.
Ability to debug complex problems across multiple technical layers.
Experience with version control, testing, and code reviews.
Strong communication, problem-solving, and independent project-ownership skills.
Preferred experience includes Google Cloud Platform, REST APIs, real-time operating systems, telemetry, networking, aviation, drones, aerospace, defense, IoT, robotics, or autonomous systems.
The company prefers a Syracuse-area candidate but will consider remote candidates anywhere in the United States. This person will become a foundational member of the US technical team and may grow into a broader technical leadership role.
For immediate and confidential consideration please submit a resume to cnyjobs@hiresapphire.com.
Sapphire Recruitment is an EOE
#wny123
Manufacturing Management Director of Operations (170–225K)
Are you a hands on manufacturing leader who is equally comfortable on the plant floor and in leadership meetings?
Do you have a track record of improving productivity, building processes, and developing people?
If you’re excited by the opportunity to help a growing, entrepreneurial manufacturer build the operational foundation for its next stage of growth, this Director of Operations role in Syracuse, NY could be a great fit.
We’re looking for a leader who can identify what needs to improve and work alongside the team to make it happen.
What You’ll Take Ownership Of:
Lead manufacturing, planning, quality, safety, maintenance, supply chain, inventory, and logistics.
Improve productivity, throughput, labor efficiency, capacity utilization, and on-time delivery.
Build and standardize operating processes, KPIs, and performance metrics.
Drive Lean, 5S, continuous improvement, root cause analysis, and waste reduction.
Strengthen production planning, scheduling, inventory management, and ERP utilization.
Identify opportunities for automation, equipment, and capital improvements.
Develop supervisors and employees while building a culture of accountability and continuous improvement.
Partner with senior leadership to help shape operational strategy and support long-term growth.
What a Great Fit Looks Like:
5+ years of manufacturing/operations leadership experience.
Bachelor’s degree in Engineering, Operations, Manufacturing, Supply Chain, or a related field; Equivalent relevant work experience will also be considered.
Proven success improving manufacturing productivity, efficiency, and throughput.
Strong experience with production planning, scheduling, inventory, and supply chain.
Experience with Lean/5S, continuous improvement, and ERP systems.
A hands on, high energy leadership style, with the ability to engage effectively at all levels, from the plant floor to senior leadership.
For confidential and immediate consideration, submit your resume to techjobs@hiresapphire.com
Sapphire Recruitment is an EOE
#tech123
Engineering Principal Electrical Engineer – Digital Hardware (150-200K)
We have an exciting opportunity available to join a cutting-edge DoD sensing technology manufacturer in the Syracuse area.
Overview:
Fast Growing DoD Sensing Technology Manufacturer.
Competitive Pay, Benefits, and Attractive Stock Options.
Work on innovative digital hardware, FPGA, and high-speed electronic systems.
Collaborate with a highly skilled, multidisciplinary engineering team developing next-generation products.
Responsibilities:
Lead the design and development of advanced digital hardware for next-generation products.
Design multi-layer PCBs, develop schematics, and support board layout activities.
Architect and develop FPGA solutions using VHDL and/or Verilog on modern Xilinx platforms.
Perform hardware integration, testing, validation, troubleshooting, and production support.
Design high-speed digital interfaces, data acquisition systems, digital signal processing (DSP), and communication architectures.
Develop Python and Bash scripts to automate engineering workflows and improve efficiency.
Collaborate with cross-functional engineering teams throughout the entire product development lifecycle.
Education and Experience:
Bachelor's or Master's degree in Electrical Engineering, Computer Engineering, or related field.
10-15+ years of digital hardware design experience.
Experience designing analog and digital circuits including FPGAs, microcontrollers, memory, and high-speed interfaces.
Hands-on experience using oscilloscopes, logic analyzers, spectrum analyzers, network analyzers, and similar lab equipment.
Experience with VHDL and/or Verilog.
Strong troubleshooting and problem-solving skills.
U.S. Citizenship required with the ability to obtain and maintain a U.S. Government Security Clearance.
Preferred Experience:
Altium Designer.
Xilinx Vivado.
RF Systems or Software Defined Radio (SDR).
Digital Signal Processing (DSP).
MATLAB, Python, and Linux.
Experience performing design reviews and providing technical leadership.
For immediate and confidential consideration, submit your resume to techjobs@hiresapphire.com
Sapphire Recruitment is an EOE
#tech123
Manufacturing Management Vice President of Operations (150 - 200K)
We are seeking a VP of Operations to work for an established Manufacturer in the Binghamton, NY area.
The focus of this role is to increase productivity, strengthen accountability, and improve operational performance while preserving the systems that make the business successful.
Responsibilities:
Lead daily operations across engineering, manufacturing, maintenance, scheduling, logistics, and HR.
Improve productivity, equipment uptime, labor efficiency, and overall operational performance.
Drive accountability, develop leaders, and build a high performance culture.
Ensure on-time delivery, quality, and customer commitments are consistently achieved.
Lead continuous improvement initiatives while maintaining proven operational systems.
Oversee engineering and maintenance projects to ensure timely completion.
Qualifications:
8+ years of manufacturing operations leadership.
Experience leading multiple operational functions.
Background in high mix, low volume, configure to order, or make to order manufacturing.
Strong ERP experience including production planning, scheduling, BOMs, and routings.
Proven success improving productivity, equipment uptime, labor efficiency, and on-time delivery.
Lean Manufacturing or Continuous Improvement experience preferred.
For immediate and confidential consideration, submit your resume to techjobs@hiresapphire.com
Sapphire Recruitment is an EOE
#tech123