Administrative Key Account Manager – Utility Benchmarking & Consulting
Join a Boutique Consulting Firm Trusted by Utility Leaders Across North America
Our client is a highly respected consulting firm that partners with electric and gas utilities across North America to improve operational performance through benchmarking, analytics, and operational consulting. Their work helps utility leaders understand where they stand relative to peers, what is driving performance, and what actions can improve results.
They are seeking an experienced utility operations leader to join the firm as a Key Account Manager — a unique, high-impact role that blends client relationship management, benchmarking delivery, operational consulting, and strategic advisory work.
This is not a traditional consulting role and it is not a pure sales position. This opportunity is designed for someone who has worked inside a utility environment, led teams or operational functions, and is ready to apply that experience across multiple organizations in a more strategic, client-facing capacity.
What You’ll Be Doing
In this role, you will work directly with utility leadership teams to help them understand operational performance, benchmarking results, customer experience trends, and improvement opportunities.
Responsibilities include:
Leading benchmarking discussions and helping utility clients interpret operational performance data
Supporting and leading consulting engagements tied to customer operations and utility performance
Building trusted advisor relationships with utility leaders and operational stakeholders
Facilitating onsite client meetings, presentations, and peer forums
Identifying operational trends, performance drivers, and process improvement opportunities
Supporting firm growth through relationship expansion and selective business development activity
Collaborating closely with firm leadership on consulting delivery and client strategy
This role offers significant visibility and influence. You will not be buried inside a large consulting delivery team — you will be directly involved with clients and leadership discussions from the start.
What They’re Looking For
The ideal candidate will bring:
7+ years of experience within an electric or gas utility environment
Leadership experience at the Manager or Director level
Strong operational expertise in areas such as:
Customer Service
Contact Center Operations
Billing
Credit & Collections
Customer Operations
Experience leading operational improvement initiatives
Strong communication and presentation skills
The ability to speak credibly with utility leadership teams
A practical, operational mindset — not just theoretical consulting knowledge
Highly preferred experience includes:
Digital customer transformation initiatives
eBill, ePay, IVR, or customer self-service adoption
Affordability programs and arrears management
KPI management and operational analytics
Process improvement methodologies such as Lean or Six Sigma
Root cause analysis and continuous improvement initiatives
Why This Opportunity Stands Out
This role is ideal for someone who has been successful within a utility environment but wants:
Broader industry exposure
More variety and strategic involvement
Greater earning potential
A more direct connection between effort and reward
A long-term path toward leadership and ownership
You’ll gain exposure to multiple utility operating models, leadership teams, and strategic initiatives across North America rather than staying within a single utility structure.
Compensation & Growth Opportunity
Compensation includes both strong base salary and meaningful upside potential.
Compensation Structure
Base salary: $115,000–$125,000
Additional consulting compensation paid hourly for project work
Annual firm performance bonus
Sales incentive opportunities tied to benchmarking and consulting engagements
Typical total compensation: $160,000–$220,000+ for strong performers
Benefits Include
Medical, dental, and vision coverage
401(k) with company match
3–4 weeks PTO
Professional development support
All travel expenses covered
Employees retain airline and hotel rewards points
Additional Details
Fully remote opportunity within the United States
Approximately 25–30 weeks of travel annually
High visibility role working closely with firm leadership
Small, collaborative consulting environment with strong mentorship and growth potential
Submit a resume to cnyjobs@hiresapphire.com for immediate and confidential consideration.
Sapphire Recruitment is an EOE
#wny123
Manufacturing Management Supervisor – 3rd Shift (65-70K)
Due to growth, we have multiple roles available for a Supervisor – 3rd Shift to work at an established company in the North Syracuse, NY area.
This role is essential to driving performance, fostering a strong team culture, and ensuring compliance with safety, quality, and operational standards.
3rd shift Hours are: 9:15PM – 6:15AM M-F.
Attraction Points:
Work for a Company that has an Excellent Safety Record.
OT pay.
Outstanding Benefits Package includes:
401K match, Profit Sharing, Vacation Time and Personnel Time.
Medical Benefits as low as $7 – 22 dollars per week for Single thru Family Plans.
Reimbursement of Medical / Dental expenses up to 5K annually.
Your Role:
Supervise shift production operations with a focus on safety, compliance, and performance. Ensure accurate documentation, effective cross-department coordination, and adherence to GMP, OSHA, and company policies.
Build and sustain a high performing team through proactive coaching, training, communication, and fair performance management.
Drive continuous improvement by supporting teams in achieving goals related to cost, quality, safety, service, and employee engagement, removing obstacles and promoting accountability.
Education and Experience:
AAS degree preferred, however will consider multiple years of supervisory experience within a manufacturing environment.
Previous Supervisory experience within Warehouse, Manufacturing, or Military experience highly considered.
For immediate consideration, submit your resume to techjobs@hiresapphire.com
#tech123
Manufacturing Custodian – 3rd Shift Temporary Assignment
Pay: $18.75 per hour
Schedule: 3rd shift, Sunday–Wednesday, 8:00 PM to 6:30 AM
Assignment Length: Approximately 2 months
Training: Training will take place on 1st shift for the first two of weeks
Sapphire Recruitment is seeking an experienced Custodian for a temporary 3rd shift assignment. This position will support a clean, safe, and well-maintained manufacturing environment while an employee is on leave.
This is a great opportunity for someone with strong custodial experience who is dependable, detail-oriented, and comfortable working in a production or regulated facility setting.
What You’ll Do
Perform routine cleaning and custodial duties throughout assigned areas
Maintain clean, organized, and safe workspaces
Follow established cleaning procedures and safety guidelines
Handle trash removal, floor care, surface cleaning, and related facility upkeep
Monitor supplies and report any maintenance or cleaning concerns
Work independently while maintaining quality and productivity standards
What We’re Looking For
Prior custodial experience required
Reliable attendance and strong work ethic
Ability to follow cleaning procedures and safety requirements
Comfortable working 3rd shift after initial 1st shift training
Ability to work a temporary assignment lasting approximately 2 months
For immediate consideration, please submit your resume to mfgresume@hiresapphire.com.
Sapphire Recruitment is an EOE.
Manufacturing Vial Wash Operator – 3rd Shift
Pay: $21.00+ per hour, plus 15 percent shift differential for all 3rd shift hours
Schedule: Typical 3rd shift schedule is four 10-hour days, 8:00 PM to 6:30 AM. Candidates must be flexible to work various days of the week and a 5-day schedule when required. Workdays may include Sunday–Wednesday, Sunday–Thursday, or Sunday–Friday during mandatory overtime.
Training: Training will take place on 1st shift, 6:00 AM to 4:30 PM.
Sapphire Recruitment is seeking a dependable Vial Wash Operator for a 3rd shift opportunity in a pharmaceutical manufacturing environment. This role is a great fit for someone who is detail-oriented, safety-focused, and comfortable working in a highly regulated production setting.
The Vial Wash Operator will support production by preparing and processing vials according to established procedures, quality standards, and safety requirements.
What You’ll Do
Operate vial washing equipment and related production machinery
Follow written procedures, batch records, and work instructions accurately
Inspect materials and equipment to ensure quality and compliance standards are met
Document production activity clearly and accurately
Maintain a clean, organized, and compliant work area
Follow gowning, safety, and cleanroom requirements as needed
Communicate equipment issues, production concerns, or quality questions to the appropriate team members
Support overtime and schedule changes based on production needs
What We’re Looking For
Prior manufacturing, production, pharmaceutical, or cleanroom experience preferred
Strong attention to detail and ability to follow procedures closely
Comfortable working in a regulated environment with documentation requirements
Reliable attendance and willingness to work 3rd shift
Ability to train on 1st shift before transitioning to nights
Team-oriented attitude with a strong focus on quality and safety
For immediate consideration, please submit your resume to mfgresume@hiresapphire.com.
Sapphire Recruitment is an EOE.
Advanced Manufacturing Quality Assurance Specialist
Opportunities available on 1st shift and 3rd shift
Pay: $25.00 to $30.00 per hour, plus 15 percent shift differential for all 3rd shift hours
Schedule: Shifts are typically four 10-hour days. Candidates must be flexible to work different days of the week and a 5-day schedule when needed.
Sapphire Recruitment is seeking Quality Assurance Specialists for a pharmaceutical manufacturing environment. These roles are ideal for detail-oriented professionals who enjoy being hands-on in production, solving problems, supporting compliance, and helping teams maintain high standards in a regulated setting.
This position works closely with Manufacturing, Quality, Maintenance, Engineering, and Process Control teams to support day-to-day operations, documentation, investigations, training, and continuous improvement efforts.
What You’ll Do
Support manufacturing teams on the production floor with quality, technical, and compliance-related needs
Assist with troubleshooting production issues, equipment concerns, workflow challenges, and process deviations
Prepare, update, and review GMP documentation such as SOPs, batch records, logbooks, and related records
Support investigations, CAPAs, change controls, audits, and compliance reviews
Help collect and review production and quality data to identify trends and improvement opportunities
Partner with cross-functional teams on equipment qualification, validation, maintenance coordination, and process improvements
Train production employees on procedures, equipment updates, and process changes
Promote a strong safety, quality, and compliance culture in cleanroom and controlled manufacturing areas
What We’re Looking For
1 to 3+ years of quality assurance experience in pharmaceutical, biotech, or another regulated manufacturing environment is required
Working knowledge of cGMP, GDP, and regulatory compliance requirements
Strong documentation, communication, and problem-solving skills
Ability to work effectively in a fast-paced, highly regulated production setting
Strong attention to detail and ability to prioritize competing needs
Comfortable working on-site in manufacturing areas, including cleanrooms or controlled environments
Flexibility to support occasional weekend, off-shift, or critical production needs
Experience with sterile or aseptic operations, biologics, batch records, LIMS, inventory systems, Six Sigma, or continuous improvement methods is a plus.
For immediate consideration, please submit your resume to mfgresume@hiresapphire.com.
Sapphire Recruitment is an EOE.
Applicants must follow the Sapphire Recruitment employment guidelines and be willing to comply with our drug screening policy and other pre-employment requirements.
#manu123
Manufacturing QA Auditor / 62448
$21–$24/hour DOE
Sapphire Recruitment is seeking a detail-oriented QA Auditor for a 1st shift opportunity in a manufacturing environment. This position is responsible for supporting quality assurance processes through inspections, audits, documentation review, and sample coordination to ensure product quality standards are met.
Schedule:
Typical 1st shift schedule consists of four 10-hour days, 6:00 AM – 4:30 PM. Candidates must be flexible to work various days and occasional 5-day schedules as needed.
Responsibilities:
Perform in-house production line audits
Conduct in-process and final product inspections
Review and maintain quality logs and documentation
Prepare and ship customer samples as required
Support overall quality assurance operations and related tasks
Qualifications:
High school diploma or GED required
Previous Quality Assurance or Quality Auditor experience required
Manufacturing environment experience preferred
Strong attention to detail and organizational skills
Effective communication and problem-solving abilities
Applicants must comply with Sapphire Recruitment employment guidelines, including pre-employment screening requirements.
Submit resumes to mfgresume@hiresapphire.com for immediate consideration.
Sapphire Recruitment is an Equal Opportunity Employer (EOE).
Advanced Manufacturing Maintenance Mechanic / 62447
$25–$30/hour DOE
Sapphire Recruitment is seeking an experienced Maintenance Mechanic for a 1st shift opportunity in a production/manufacturing environment. This role is responsible for maintaining, troubleshooting, and repairing production equipment to ensure safe and efficient operations.
Schedule:
Typical schedule is four 10-hour shifts, 6:00 AM – 4:30 PM. Candidates must be flexible to work various days and occasional 5-day schedules as needed.
Responsibilities:
Perform preventative maintenance and equipment repairs
Troubleshoot mechanical and HVAC-related issues
Coordinate maintenance activities with production teams
Support shutdown and planned maintenance activities
Maintain safe and reliable equipment performance
Qualifications:
High school diploma or equivalent
Minimum 2 years of maintenance experience in a production or manufacturing environment
Experience repairing industrial machinery and HVAC systems preferred
Strong troubleshooting and problem-solving skills
Ability to lift up to 55 lbs. and work in a physically active environment
Submit resumes to mfgresume@hiresapphire.com for immediate consideration.
Sapphire Recruitment is an Equal Opportunity Employer (EOE).
Administrative Administrative Assistant
$20/hr DOE
Join a dynamic office team as an Administrative Assistant! This role supports office personnel, handles front desk responsibilities, and assists with various administrative tasks.
Key Responsibilities:
Serve as the front desk receptionist, greet visitors, and manage phone calls.
Perform data entry, file maintenance, and clerical support, including purchase order entry, customer quotes, and basic recordkeeping.
Assist with order entry, billing, and maintaining customer data to meet daily processing goals.
Support Customer Service Representatives (CSRs) with job card updates, documentation tracking, and managing office supplies.
Ensure a positive, professional atmosphere by engaging respectfully with clients, vendors, and co-workers.
Contribute to a 24-hour process turnaround, solve minor issues, and seek assistance as needed.
Maintain a clean, organized workspace and follow company safety protocols.
Skills Required:
Strong communication and multitasking abilities.
Proficiency in Microsoft Office and related software.
Excellent organizational skills with attention to detail.
Ability to handle confidential information and work effectively under deadlines.
Ready to thrive in a fast-paced environment?
Apply today by sending your resume to jobs@hiresapphire.com for immediate consideration!
Sapphire Recruitment is an Equal Opportunity Employer (EOE).
#adm123
Administrative Training Manager
Our client is seeking an energetic, relationship-driven Training Manager to join their growing franchise organization. This is an exciting opportunity for someone who enjoys working directly with people, thrives in fast-paced environments, and wants to play a meaningful role in helping a recognizable Upstate New York brand continue expanding.
This individual will serve as a hands-on operational trainer and business partner to franchisees, store managers, and staff throughout the organization. The Training Manager will help support new store openings, operational consistency, customer experience initiatives, and franchisee success across multiple markets.
The ideal candidate is personable, customer-service oriented, highly organized, and excited about helping others succeed. While prior restaurant or food industry experience is helpful, leadership strongly emphasized that personality, communication ability, training mindset, and culture fit are more important than direct QSR experience.
Key Responsibilities:
Train and support franchisees, store managers, shift leaders, and staff on company operational standards and procedures
Assist with new store openings and franchise onboarding efforts
Provide hands-on operational support at franchise locations throughout Central and Upstate New York
Coach franchise teams on scheduling, ordering, payroll processes, customer service, food preparation, and day-to-day operations
Help reinforce company culture, hospitality standards, and customer experience expectations
Collaborate with franchisees to identify operational improvements and opportunities for growth
Assist with maintaining and improving training materials, operational procedures, and franchise support documentation
Partner with leadership to ensure consistency across all franchise locations
Support implementation and usage of company systems, equipment, and operational tools
Build strong working relationships with franchise owners and store leadership teams
Assist with ongoing operational and training initiatives as the company continues to scale
Qualifications:
Strong communication and interpersonal skills
Positive, team-oriented, customer-focused personality
Ability to train, coach, and motivate others in a hands-on environment
Comfortable traveling throughout the region and working onsite at franchise locations
Strong organizational and problem-solving abilities
Ability to work independently while collaborating closely with leadership
Prior training, operations, hospitality, retail, restaurant, customer service, or multi-site experience is helpful but not required
Entrepreneurial mindset and willingness to grow with an expanding organization strongly preferred
Compensation & Benefits:
Salary approximately $60K–$70K depending on experience
Annual bonus opportunity
Vehicle allowance and gas reimbursement
Health, dental, and vision insurance
401(k) with company match
Paid time off
Additional Information:
Hybrid opportunity based out of the Syracuse, NY area
Regional travel throughout Upstate New York expected
Approximately 2–3 days per week spent onsite at franchise locations
Strong opportunity for long-term growth as the company continues expanding
This is an excellent opportunity for someone who enjoys working directly with people, takes pride in building strong teams, and wants to be part of a company that is actively growing and evolving.
Submit a resume to cnyjobs@hiresapphire.com for immediate consideration.
Sapphire Recruitment is an EOE
#wny123
Administrative Franchise Development Director
Location: Syracuse, NY area | Hybrid
Travel: Regional travel throughout Upstate New York
Compensation: $80,000–$100,000 base salary DOE, plus bonus potential
Sapphire Recruitment is seeking an entrepreneurial, sales-driven Franchise Development Director for a growing Upstate New York brand entering an exciting phase of expansion.
This highly visible role will focus on identifying, recruiting, and developing new franchise partners while working closely with executive leadership on market growth strategy. The ideal candidate is motivated by business development, relationship building, and the opportunity to help scale an established regional brand.
Responsibilities
Lead franchise growth initiatives across targeted markets
Prospect, qualify, and recruit prospective franchise partners
Manage the development process from initial outreach through signed agreements
Build and maintain a strong candidate pipeline
Conduct discovery calls, interviews, and relationship-building meetings
Collaborate with leadership and marketing on expansion strategy, brand visibility, and lead generation
Support process improvements, reporting, and franchisee onboarding handoff
Qualifications
Bachelor’s degree preferred or equivalent business/sales experience
Franchise development experience is a plus
Strong background in business development, sales, recruiting, account management, or relationship-based sales
Entrepreneurial, self-motivated, and comfortable in a fast-paced growth environment
Excellent communication, follow-up, and relationship-building skills
Compensation & Benefits
$80,000–$100,000 base salary depending on experience
Aggressive bonus/incentive opportunities
Vehicle allowance and travel reimbursement
Health insurance, 401(k) with company match, and paid time off
Strong long-term advancement potential
Submit a resume to cnyjobs@hiresapphire.com for immediate consideration.
Sapphire Recruitment is an EOE.
#wny123
Advanced Manufacturing Automation Technician / 62436
$25-$32/hr dependent upon experience and shift
1st shift (6 AM–2:30 PM) or 2nd Shift (3:00pm - 11:30PM) available
We are seeking an Automation Technician to maintain and repair automated assembly and process equipment for an established company. This role involves troubleshooting, preventive maintenance, and equipment setup to support production efficiency.
Key Responsibilities:
Diagnose and repair automated machinery and process equipment.
Set up machines for specific production runs.
Respond promptly to repair and troubleshooting requests from production staff.
Perform preventive and corrective maintenance on automation systems.
Install, configure, and rebuild automation equipment as needed.
Ensure a clean and organized workspace while following safety regulations.
Provide excellent internal customer support to minimize downtime.
Flexibility for overtime and weekend work when necessary.
Qualifications:
High school diploma or equivalent required; technical certification or vocational training preferred.
Minimum 3 years of experience in a related field.
Strong mechanical aptitude and familiarity with electrical hand tools.
Basic knowledge of Allen-Bradley PLCs, Rockwell Automation Software, Cognex and Keyence Vision Systems.
Proficiency in Microsoft Office and ability to learn SAP.
Problem-solving skills and ability to work effectively under pressure.
Why Apply?
Competitive pay with shift differential.
Opportunity to work with cutting-edge automation technology.
Growth potential in a dynamic manufacturing environment.
Sapphire Recruitment is an EOE
Send your resume to mfgresume@hiresapphire.com for immediate consideration.
#mfg123
Sales/Marketing Inside Sales Representative
Build Your Career in Staffing!
Hybrid in Syracuse, NY | Pay: $50,000 base salary plus performance-based bonus, with realistic first-year earning potential up to $60,000.
Are you a results-driven communicator looking for a role where your hustle makes a tangible impact?
Sapphire Recruitment is growing, and we are looking for a highly motivated Inside Sales Representative to join our team. We believe that a drive to succeed and a passion for people are far more valuable than a specific degree or years of corporate training. If you are someone who loves building relationships, navigating challenges, and "winning" while providing top-tier service, we want to hear from you.
What You Will Do
Drive Outreach: Identify and research target companies using state-of-the-art online tools to build a strong pipeline.
Build Relationships: Initiate outbound contact to qualify leads and set high-quality meetings for our sales team.
Master the Tech: Utilize integrated, next-gen phone and engagement systems that automate data capture, allowing you to focus entirely on active listening and building relationships with clients.
Exceed Goals: Consistently meet or exceed weekly activity and meeting goals to drive company growth.
Who You Are
Goal-Oriented: You have an "aggressive" drive to hit targets and love the reward of a performance-based bonus.
Relationship-Focused: You understand that great sales come from great service and professional persistence.
Growth Mindset: You are eager to learn, coachable, and ready to kickstart a long-term career in a high-performance environment.
Community-Minded: You appreciate a workplace that prioritizes DEI and local philanthropic impact.
Perks & Benefits
Health & Wellness: Comprehensive medical/dental/vision, plus a $500 annual wellness reimbursement and free onsite gym membership.
The "Extras": Annual Costco or BJ’s membership, 401k with match (after one year), and immediate PTO accrual.
Celebrations: Annual anniversary parties and monetary rewards for milestone achievements.
Environment: Work out of our brand-new, high-tech headquarters in Syracuse’s Inner Harbor.
Make a Difference Beyond the Office
We believe strong businesses strengthen the community. If you value giving back, you’ll fit right in.
In 2025, our team supported over 25 local non-profits, including the CNY Food Bank, McMahon Ryan Child Advocacy Center, Vera House, United Way, Francis House, David’s Refuge, and the Rescue Mission.
Get Involved: Join our internal "Swellness Team" to help decide which local charities we support through volunteerism and donations.
Sapphire Recruitment was just named the 2026 Business of the Year for Community Involvement by Centerstate CEO!
How to Apply
Ready to start a career where your effort determines your earnings? Submit your resume to jobs@hiresapphire.com for confidential consideration.
Sapphire Recruitment is an Equal Opportunity Employer. We value diversity and encourage candidates of all backgrounds and experience levels to apply.
#spec123
Advanced Manufacturing CNC Setup - Operator
Schedule: 1st and 2nd shifts available
Pay: $22–$32/hour, depending on experience and shift
Job Type: Full-Time
Sapphire Recruitment is seeking an experienced CNC Setup - Operator to join a growing manufacturing team in Rochester, NY. This role is responsible for setting up and operating CNC mills, Bridgeport's, and related equipment to produce high-quality parts safely and efficiently.
This is a great opportunity for a skilled CNC professional who can work from prints, make program edits, inspect finished work, and contribute to continuous improvement on the shop floor.
What You’ll Do
Set up and operate vertical CNC mills, Bridgeport's, and related equipment
Edit CNC programs according to established procedures
Read and interpret blueprints, drawings, and G-code
Inspect parts using basic measuring tools and record inspection results
Complete required production and quality documentation
Maintain tooling inventory and request replacement tooling as needed
Troubleshoot production issues and support process improvements
Keep machines and work areas clean, organized, and safe
Perform basic cleaning and preventative maintenance on equipment
Assist with other sheet metal fabrication processes when needed
Follow all quality management system and safety requirements
What We’re Looking For
3–5+ years of experience setting up and operating vertical CNC mills, Bridgeport's, or similar equipment
Ability to use inspection tools to verify part quality
Strong blueprint reading and drawing interpretation skills
Ability to understand and work with G-code
Strong attention to detail and commitment to quality
Ability to stand for a full shift and lift metal parts to load and unload fixtures or tools
Ability to read, write, and speak English
Sheet metal fabrication experience such as punch press, spot welding, or PEM insertion is a plus
Benefits
40 hours of PTO in year one; 80 hours in year two
8 paid holidays annually
Company contribution toward healthcare coverage
401(k) with company match, eligible after 6 months
Company-paid life insurance
Dental insurance, short- and long-term disability, and HSA options available
Safety glasses, safety shoe, and tuition reimbursement programs
How to Apply
Submit a resume to mfgresume@hiresapphire.com for immediate consideration.
Sapphire Recruitment is an Equal Opportunity Employer (EOE).
Administrative Administrative Assistant / 62273
Farmington, NY | Full-Time | $23–$29/hour
A respected construction and infrastructure contractor serving clients across New York State is seeking a dependable Administrative Assistant to keep the Farmington office running smoothly. This role supports day-to-day operations and provides administrative assistance to management in a fast-paced environment.
What You’ll Do
Answer/screen phone calls; route inquiries appropriately
Greet and assist clients, visitors, and vendors
Support accounts payable processes
Enter daily job reports and material tickets into company systems
Maintain Excel spreadsheets and office records
Sort/distribute mail; order and track office supplies
Handle scanning, faxing, filing, copying, and general clerical support as needed
What We’re Looking For
Strong phone, written communication, and interpersonal skills
Detail-oriented, organized, and able to multitask accurately
Reliable, punctual, professional, and positive attitude
Self-starter who can work independently
Proficient in Microsoft Office (Word, Excel, Outlook)
Requirements
High school diploma (or equivalent)
3+ years administrative assistant experience
Construction office experience required
Notary Public preferred
Valid in-state driver’s license (or ability to obtain) preferred
Able to sit for extended periods; occasional lifting up to 20 lbs
Must be able to comply with Sapphire Recruitment's pre-employment requirements
Submit a resume to jobs@hiresapphire.com for immediate consideration. Sapphire Recruitment is an EOE.
#adm123
Administrator Assistant Deputy Chief of Staff
Location: Remote in NY State
Schedule: Full-Time, 40 hours per week
Duration: 7–9 month contract
Pay Rate: $50-70/hr DOE
Sapphire Recruitment is seeking a polished and highly organized Assistant Deputy Chief of Staff to support the Office of the President for a large public-sector organization focused on energy innovation and sustainability initiatives across New York State.
This high-profile role works closely with the Chief of Staff to keep the President & CEO prepared, organized, and supported across executive meetings, communications, follow-up items, and priority initiatives. The ideal candidate is discreet, detail-oriented, an excellent writer, and comfortable managing time-sensitive requests in a fast-paced executive environment.
You must be a New York State resident.
Key Responsibilities
Prepare the President & CEO for internal and external meetings, presentations, and events
Support the Chief of Staff with executive office operations, meeting coordination, file management, and request triage
Track deadlines, action items, and follow-ups to ensure timely completion
Draft, edit, and coordinate polished communications for senior-level stakeholders
Help manage responses to inquiries from government offices, board members, oversight entities, and external partners
Support high-priority initiatives across the executive office
Maintain confidentiality and professionalism when handling sensitive information
What We’re Looking For
Bachelor’s degree or equivalent combination of education and experience
Experience supporting senior executives in a high-profile, fast-paced environment
Strong writing, drafting, editing, and proofreading skills
Excellent organizational, analytical, and project management abilities
Ability to synthesize information from multiple sources and communicate clearly
Strong attention to detail and sound judgment
Ability to manage multiple priorities independently and with discretion
Experience handling confidential information
Preferred Experience
Public-sector, government, policy, executive communications, or government affairs experience
Familiarity with clean energy, sustainability, or the New York State energy system
Experience coordinating communications with government offices, boards, or oversight bodies
CAPM or PMP certification
Technical Skills
Microsoft Office Suite: Word, Excel, PowerPoint, Outlook
SharePoint
Microsoft Teams
Webex
For immediate consideration, please submit a resume to energyjobs@hiresapphire.com.
Sapphire Recruitment is an EOE.
Administrative Medical Equipment Associate
HOURS: 8:30AM-5:00PM Monday-Friday; occasional Saturdays 9:00am to 1:00pm
PAY RATE: $18-$21/HR DOE
Sapphire Recruitment is partnering with a leading company in Syracuse, NY to find a Medical Equipment Associate to join their team! As a Medical Equipment Associate, you will be assisting customers to select medical equipment for their home healthcare needs.
This is an excellent temp-to-hire opportunity with an established company that provides amazing benefits including health insurance, paid holidays, and paid time off once hired on!
If you have a positive attitude, customer service experience and strong communication skills - apply today!
Duties & responsibilities include, but are not limited to, the following:
Must maintain the highest level of confidentiality and adhere to all company policies regarding confidentiality and HIPAA
Verify insurance coverage and obtain prior authorization for equipment or supplies.
Process orders and maintain inventory levels for Wound Care, Orthotic, Nebulizer, and other medical supplies.
Coordinate deliveries and set up of equipment
Answer incoming calls and be able to manage multiple lines when needed
Dispense orders and items in accordance with patient paperwork
Inventory management
Operate a POS system
Other duties as assigned
Minimum Qualifications:
High School Diploma or GED preferred
Strong computer and phone skills
Understanding of medical terminology and insurance coverage criteria
Excellent customer service skills, including professional telephone etiquette
Strong attention to detail and the ability to work in a fast-paced setting
Ability to multi-task and maintain confidentiality
Applicants must follow the Sapphire Recruitment employment guidelines and be willing to comply with our drug screening policy and other pre-employment requirements.
How to Apply:
For consideration please submit a resume to the following:
Email: jobs@hiresapphire.com
Sapphire Recruitment is an Equal Opportunity Employer
#adm123
Engineering Test Engineer (63–85K)
We have an immediate opening available for a Test Engineer at an outstanding manufacturer in the Binghamton, NY area. This is a direct hire opportunity.
Overview:
Global Manufacturing Company with an excellent reputation
State-of-the-art manufacturing facility
Career growth path opportunities
Strong benefits package offering health, dental, long and short-term disability, tuition reimbursement, life insurance, vacation time, and 401K retirement plan
Your Role:
Perform mechanical and electrical component testing
Conduct verification and qualification testing (insulation resistance, dielectric strength, partial discharge testing, end of life / degradation, etc.)
Create, revise, and maintain test procedures
Analyze test results and generate detailed technical engineering reports and memos
Assist with failure analysis and support problem solving efforts
Maintain accurate records of test data and results
Background Profile:
BS in Engineering or related technical degree
2+ years of experience in Test / Validation Engineering
Solid understanding of electrical principles related to high voltage and high current systems
Desired experience with testing standards EIA-364/ DO-160, EN2591, or similar
Strong technical aptitude and ability to work through complex problems
Ability to interpret test results and communicate findings through clear, concise technical reports
For immediate consideration, please submit your resume to techjobs@hiresapphire.com
#tech123
Administrative Recruiting Assistant
Location: Syracuse, NY (hybrid; work from home on Fridays)
Compensation: $21/hour + bonus potential
Sapphire Recruitment is seeking a Recruiting Assistant to support our growing team. This is an entry-level opportunity with training provided. Prior recruiting or staffing experience is a plus.
What You Will Do
Assist recruiters with sourcing candidates through internal systems, job boards, and social media
Conduct initial phone screenings to assess basic qualifications and interest
Schedule interviews
Support high-volume recruiting projects across various industries
Provide day-to-day administrative and coordination support to the recruiting team
Keep candidate information organized and up to date
What We Are Looking For
Previous experience in an administrative or customer-facing role is preferred
Strong communication skills; comfortable talking on the phone and writing professional emails
Strong organizational skills with the ability to manage multiple tasks and deadlines simultaneously
Comfortable using Microsoft Office Suite; candidates must be comfortable learning new systems and technology in a fast-paced environment
Professional, reliable, and respectful when handling confidential information
Benefits
Medical, dental, and vision coverage
Annual health and wellness benefit plus Employee Assistance Program
401k with match after one year
Paid time off with immediate accrual
Generous holiday schedule
About Us
Sapphire Recruitment, Inc. is a long-established staffing and recruiting firm dedicated to connecting top talent with exceptional employers
How to apply
Submit a resume to jobs@hiresapphire.com for confidential consideration
Sapphire Recruitment is an Equal Opportunity Employer
Administrative ADMINISTRATIVE / SALES ASSISTANT (62408)
HOURS: Monday - Friday 8:00am - 5:00pm
PAY RATE: $20.00 /hr.
Sapphire Recruitment is partnering with a reputable distributor in Liverpool, NY to find an Administrative / Sales Assistant to become a vital part of their team! This is an immediate need!
If you are highly motivated and have excellent communication skills, this job is for you! Start a rewarding career with a company that offers opportunities for growth and advancement!
Duties & responsibilities for the Administrative Sales Assistant include, but are not limited to, the following:
Answer telephones and emails from customers regarding their purchase orders
Perform sales related tasks requested by Sales Team
Customer Service - assisting clients with their order inquiries and troubleshooting
Expedite and update purchase orders/quotes - enter data in tracking systems
Process mail
Other duties as assigned
Background Profile of the Administrative Sales Assistant include:
High School Diploma or GED required
Excellent communication skills
Previous experience in ERP and CRM systems a plus
Experience with order processing and warehouse control
Good knowledge and experience with basic PC skills; Outlook, Microsoft Word & Excel
Ability to multi-task, prioritize, and be detail-oriented
Applicants must follow the Sapphire Recruitment employment guidelines and be willing to comply with our drug screening policy and other pre-employment requirements.
How to Apply:
For consideration please submit a resume to the following:
Email: jobs@hiresapphire.com
Sapphire Recruitment is an Equal Opportunity Employer
#adm123
Warehouse Warehouse & Operations Coordinator | $21/Hour | Growth Opportunity
Looking for a role that challenges your brain as much as your hands?
Sapphire Recruitment is seeking a versatile Warehouse & Operations Coordinator for a client in Syracuse who needs a "hybrid" professional. This isn't just a labor role; we need someone who can master inventory software and manage vendor relationships while keeping the warehouse floor running smoothly.
If you are a tech-savvy warehouse professional or an administrative pro who doesn't mind rolling up your sleeves, this is the perfect career move.
The Hybrid Advantage
You won't be stuck doing one thing all day. You will blend hands-on logistics with essential back-office operations, including:
Inventory Control: Manage stock levels using computer-based inventory and vendor management systems.
Vendor Relations: Act as a point of contact for vendors and customers—professionalism is key.
Kitting & Precision: Assemble and pack specialized kits with high accuracy.
Logistics: Handle the full cycle of packing, shipping, and receiving.
Field Support: Occasionally visit customer sites and assist with local driving (valid license required).
Physical Operations: Operate a forklift (we will train you!) and handle lifting up to 50 lbs.
What You Bring to the Table
Strong Computer Literacy: You are comfortable navigating software, spreadsheets, and vendor platforms.
Mathematical Aptitude: You have a sharp eye for numbers and inventory accuracy.
Communication Skills: You’re comfortable on the phone and represent the company well in person.
The Right Gear: You have (or can get) steel-toed shoes and a valid driver’s license.
Ambition: We are looking for someone with a leadership mindset; this role has a direct path toward a future Supervisory position.
Details & Compensation
Pay: $21/hour to start with growth potential
Schedule: 1st Shift.
Ready to step into a role with more responsibility? Submit your resume to: mfgresume@hiresapphire.com
Sapphire Recruitment is an Equal Opportunity Employer.
#manu123
Advanced Manufacturing Punch Press Operator
Schedule: A Shift and B Shift available
A Shift: 7:00 am–3:30 pm
B Shift: 3:30 pm–12:00 am
Pay: $23–$30/hour
Sapphire Recruitment is seeking an experienced Punch Press Operator to join a manufacturing team in Rochester, NY. This role is responsible for producing quality parts according to customer specifications, work orders, and established quality standards.
This is a great opportunity for someone with punch press experience who takes pride in safe, accurate, and efficient production work.
What You’ll Do
Operate punch press equipment to produce parts that meet quality and customer requirements
Review work orders and monitor production output against assigned rates and goals
Perform required inspections and complete production paperwork accurately
Identify equipment, quality, workflow, or safety concerns and communicate them to management
Report needed machine repairs or maintenance to keep equipment running properly
Maintain a clean, organized, and safe work area
Follow all quality management system and safety requirements
Assist with other tasks as needed to support production
What We’re Looking For
Punch press experience required
Ability to work well in a team-oriented manufacturing environment
Strong attention to detail and commitment to quality
Safety-conscious mindset
Ability to follow work instructions, production goals, and quality standards
Dependable attendance and strong work ethic
Benefits
40 hours of PTO in year one; 80 hours in year two
Perfect attendance policy with the opportunity to earn an additional week of PTO
8 paid holidays annually
Company contribution toward healthcare coverage
401(k) with company match, eligible after 6 months
Company-paid life insurance
Dental insurance, short- and long-term disability, and HSA options available
Safety glasses, safety shoe, and tuition reimbursement programs
How to Apply
Submit a resume to mfgresume@hiresapphire.com for immediate consideration.
Sapphire Recruitment is an EOE.
#mfg2025
Advanced Manufacturing Laser Turret Operator | Precision Manufacturing
Pay Range: $18.00 – $30.00 / hour
Shift: B Shift 3:30PM - 12:00AMt
Are you a skilled machine operator with an eye for detail and a passion for precision? We are seeking a Laser Turret Operator to join a premier manufacturing team in Rochester. In this role, you won’t just run a machine; you’ll be a key player in ensuring high-quality sheet metal parts meet exact standards.
If you thrive in a collaborative shop environment and enjoy the variety of supporting different production areas, we want to talk to you!
Why You’ll Love This Opportunity
Our client believes in rewarding reliability and supporting their team’s long-term growth with a top-tier benefits package:
Generous Time Off: Start with 40 hours of PTO in your first year (80 in year two), plus 8 paid holidays.
Attendance Bonus: Earn up to an additional week of PTO through a perfect attendance incentive program.
Healthcare Support: Substantial monthly employer contributions toward health coverage ($550 for families / $410 for singles) plus dental, disability, and HSA options.
Invested in Your Future: Secure your retirement with a 401(k) match (100% on the first 4%, plus 50% on the next 2%)—eligible after just 6 months.
Growth & Safety: Benefit from company-paid life insurance, tuition reimbursement, and dedicated programs for safety gear (glasses and shoes).
Your Impact
Precision Production: Operate Amada and/or Mitsubishi laser turret equipment to manufacture parts that meet exact print specifications.
Quality Control: Perform detailed inspections and document results to maintain rigorous quality standards.
Efficiency & Workflow: Monitor your performance against production goals and communicate equipment needs or safety ideas to leadership.
Team Collaboration: Maintain a clean workspace and jump in to assist other shop areas as production needs shift.
What You Bring to the Table
Technical Expertise: Prior experience operating Laser/Turret machinery is required.
Equipment Knowledge: Experience with Amada or Mitsubishi equipment is highly preferred.
Reliability: A track record of dependable attendance and a "safety-first" mindset.
Positive Attitude: A team-oriented approach and the flexibility to assist where needed to help the shop succeed.
Ready to Apply?
Submit your resume to mfgresume@hiresapphire.com for immediate consideration.
Sapphire Recruitment is an Equal Opportunity Employer (EOE).
#mfg2025
Administrative Account Representative
HOURS: Monday -Friday (8am - 6pm)
PAY RATE: $25.00/hr.
Sapphire Recruitment is partnering with an innovative company in Syracuse, NY to find Account Representatives to become a vital part of their team!
This is an excellent long-term, temporary opportunity with incentive raises and free parking! On-site cafeteria, and low-cost on-site gym available!!
If you enjoy phone work, have a positive attitude and are eager to learn - apply today!
Duties & responsibilities include, but are not limited to, the following:
Provide exceptional customer support to the distributor (including parts selection and ordering, pricing and availability, expediting delivery, dispute resolution, and limited technical support)
Provide superior follow up to distributors and sales managers
Manage all account interactions via inbound phone, online chat, and email.
Communicate with Distribution
Minimum Qualifications:
Associates Degree preferred; required to get hired on
Typing skills 35+ WPM
Experience with Microsoft Office
Excellent customer service and communication skills - Bi-lingual is a plus!
Ability to multi-task and be detail-oriented
Applicants must follow the Sapphire Recruitment employment guidelines and be willing to comply with our drug screening policy and other pre-employment requirements.
How to Apply:
For consideration please submit a resume to the following:
Email: jobs@hiresapphire.com
Sapphire Recruitment is an Equal Opportunity Employer
#adm123
Manufacturing Assembler / 62404
$16/hour
Monday–Friday, 6:00 AM–2:30 PM
Sapphire Recruitment is hiring Assemblers for a respected manufacturer in the East Syracuse area. This company offers a clean, modern work environment with a strong focus on safety and employee well-being.
Key Responsibilities:
Perform mechanical and basic electrical assembly
Use hand tools and measuring equipment to complete builds
Conduct quality checks and product testing
Follow work instructions and maintain production standards
Assist with additional tasks as needed
Qualifications:
High school diploma or GED required
Previous assembly experience preferred
Ability to lift, push, and pull up to 50 lbs
Strong attention to detail and reliability
Candidates must meet Sapphire Recruitment employment guidelines, including drug screening and other pre-employment requirements.
This is an urgent hiring need—qualified candidates are being reviewed immediately.
Sapphire Recruitment is an Equal Opportunity Employer.
Submit resumes to mfgresume@hiresapphire.com for immediate consideration.
#manu123
Administrative CUSTOMER SERVICE REPRESENTATIVE (62394)
HOURS: 8:00am - 5:00pm
PAY RATE: $20-22/hr.
Sapphire Recruitment is partnering with an established organization in Liverpool, NY to find a Customer Service Representative to become a vital part of their team!
If you have excellent customer service skills and are proficient in Microsoft Office, this is the job for you! This is a temporary to hire opportunity and a great way to grow your career!
Apply today - recruiters are looking to present candidates immediately!
Duties & responsibilities include, but are not limited to, the following:
Developing and maintaining relationships with customers and potential clients
Interacting with customers via telephone, email, fax, or in person to provide support and information on products or services
Applying knowledge of the field and product features to match products to the needs of customers and answering inquiries from clients concerning products, their uses, and the industry at large.
Providing information, quotes, credit terms, and other bid specifications to customers.
Facilitating the negotiation of prices, terms of sales, and/or service agreements; preparing contracts and submitting orders.
Fielding customer questions and complaints; ensuring that appropriate actions are taken to resolve customers’ problems and concerns.
Collaborating with other team members and departments to confirm that orders are processed with accuracy and efficiency and that products are provided properly.
Other duties as assigned
Minimum Qualifications:
High school diploma required, Associate’s or Bachelor’s degree in Business or related field is preferred for future advancement.
Minimum of 5 years of experience in Customer Service and Sales preferred.
Customer Service and Sales experience within the Manufacturing Environment is strongly preferred.
Excellent communication and customer service skills
Strong organizational skill with an attention to detail
Ability to multi-task
Able to sit at desk for prolonged periods of time working on a computer
Must be able to lift up to 15lbs.
Applicants must follow the Sapphire Recruitment employment guidelines and be willing to comply with our drug screening policy and other pre-employment requirements.
How to Apply:
For consideration please submit a resume to the following:
Email: jobs@hiresapphire.com.com
Sapphire Recruitment is an Equal Opportunity Employer
#adm123
Advanced Manufacturing Maintenance Technician – 3rd Shift
Location: Pulaski, NY
Schedule: Monday–Friday, 11:00 pm–7:00 am
Type: Direct Hire
Pay: $30.00/hr with $1.00/hr increase after approximately 90 days
Sapphire Recruitment is seeking an experienced Maintenance Technician for a direct hire opportunity in Pulaski, NY. This 3rd shift role is ideal for a well-rounded maintenance professional with strong electrical troubleshooting skills and hands-on experience supporting industrial production equipment.
What You’ll Do
Install, troubleshoot, repair, and maintain production and facility equipment
Perform electrical, mechanical, pneumatic, and hydraulic troubleshooting and repairs
Support scheduled maintenance, emergency repairs, and equipment improvement projects
Work with motors, drives, controllers, power distribution, and related systems
Read and interpret blueprints, schematics, ladder logic, equipment manuals, and electrical diagrams
Perform routine facility maintenance, including filter changes, HVAC support, plumbing, carpentry, and painting as needed
Analyze equipment issues, document work performed, and support continuous improvement efforts
Operate safely around ladders, lifts, cranes, and other industrial equipment
Work closely with team members across departments to keep operations running efficiently
What We’re Looking For
High school diploma or GED required
Documented industrial electrical experience required
Experience with mechanical, pneumatic, and instrumentation maintenance in an industrial setting
Strong knowledge of drives, motors, controllers, and power distribution
Ability to troubleshoot and repair production equipment
Computer skills, including Microsoft Office, Excel, Word, and related programs
Ability to become fork truck qualified
Strong communication skills and a team-focused attitude
Willingness to be on call and support emergency or unscheduled repairs as needed
Preferred Skills
Manufacturing experience
Welding ability
Basic knowledge of fire alarm circuitry
HVAC troubleshooting experience
Benefits
Full benefits package
Paid vacation
Paid holidays
401(k) with company match
How to Apply
Submit a resume to mfgresume@hiresapphire.com for immediate consideration.
Sapphire Recruitment is an EOE.
#mfg123
Manufacturing Mower Test Technician
Schedule: Monday–Friday, 8:00 am–5:00 pm
Pay: $24–$26/hour, depending on experience
Sapphire Recruitment is seeking a hands-on Mower Test Technician to support the operation, testing, and basic maintenance of commercial mowing equipment. This role is a great fit for someone who enjoys working outdoors, has mechanical aptitude, and is comfortable operating both sit-down and stand-on mowers.
What You’ll Do
Operate mowing equipment in outdoor test conditions to evaluate performance, handling, and functionality
Perform basic mower maintenance, adjustments, inspections, and light troubleshooting
Assist with equipment tear-downs, blade sharpening, and post-test cleaning
Document mower performance, maintenance activity, and any equipment concerns
Keep tools, equipment, and the work area clean, organized, and safe
Identify and report mechanical issues, safety concerns, or performance problems
Support additional projects and department needs as assigned
What We’re Looking For
Experience operating lawn mowers, outdoor power equipment, or similar machinery
Basic mechanical skills and comfort using hand tools
Ability to work independently and manage changing priorities
Strong attention to detail and willingness to follow safety procedures
Clear communication skills and ability to report findings accurately
Ability to work outdoors in varying weather conditions
Ability to lift up to 35 lbs. and sit or stand for extended periods while operating equipment
How to Apply
Submit a resume to briggs@hiresapphire.com for immediate consideration.
Sapphire Recruitment is an EOE.
#manu123
Professional IT GIS Project Manager
Location: Remote; Eastern Time hours required
Schedule: Full-Time, 40 hours per week
Duration: 12-month contract
Pay: $50–$55/hour
Sapphire Recruitment is seeking a GIS Project Manager to support a large public-sector organization focused on energy innovation and sustainability initiatives across New York State. This remote contract role will support GIS data management, enterprise platform administration, custom map development, and process automation across multiple program areas.
This is a great opportunity for a GIS professional with hands-on ESRI ArcGIS experience who enjoys solving data challenges, supporting users, and creating accurate, accessible mapping products.
What You’ll Do
Create, edit, and maintain geospatial data and custom maps using ArcGIS Pro, ArcGIS Online, and ArcGIS Enterprise
Administer and support the ArcGIS Online environment, including data uploads, map publishing, and user support
Assist with enterprise GIS platform maintenance, access requests, troubleshooting, and technical support
Query and extract data from enterprise SQL databases using SQL statements
Use ESRI geocoding tools for data preparation, import, geocoding, export, and database updates
Develop and maintain Python scripts to automate GIS workflows and reduce manual processes
Respond to GIS data and mapping requests, including work involving US Census Bureau data
Collaborate with web development teams to publish online maps and ensure mapping outputs meet accessibility standards
What We’re Looking For
Bachelor’s degree required
1–4+ years of professional GIS experience using the ESRI ArcGIS platform
Advanced experience with ArcGIS Pro, including geospatial data creation, editing, and complex map development
Proficiency with ArcGIS Online, including data publishing and public-facing map creation
Experience with ArcGIS Enterprise user support, access, and troubleshooting
Python scripting experience within the ArcGIS environment
Ability to write SQL queries and extract data from enterprise database environments
Experience with ESRI geocoding tools and workflows
Familiarity with US Census Bureau data sources
Strong communication skills, attention to detail, and the ability to work independently in a remote environment
Preferred Qualifications
GISP or ESRI ArcGIS Professional Certification
Experience with web accessibility standards for public-facing mapping products
Experience working in an Azure cloud or virtual desktop environment
Exposure to energy, clean energy, environmental, government, or public-sector datasets
How to Apply
Submit a resume to energyjobs@hiresapphire.com for immediate consideration.
Sapphire Recruitment is an EOE.
wny123
Engineering Test Engineer (62-85K)
We are seeking a Test Engineer to work for an industry leading manufacturer in the Binghamton, NY area. This is a direct hire opportunity.
Company Overview:
Global Manufacturing Leader with an excellent reputation
State of the art manufacturing facility
Strong benefits package offering health, dental, long- and short-term disability, life insurance, vacation time, 401K match, and more
Large Engineering Department fostering career growth opportunities
Key Duties include:
Design & Build Test Equipment:
Develop custom test systems from concept through build
Define system requirements and integrate custom components
Participate in hands-on assembly, integration, and validation
Test Fixture Development:
Collaborate with Tool Design and Engineering teams to create production-ready test fixtures
Translate product drawings into functional testing requirements and specifications
Test System Software Development:
Develop software for: Test execution & runtime control, recipe management, and calibration processes
Utilize tools like VB, LabVIEW, Python, and SQL
Engineering Support:
Support Design & Process Engineering with test method development
Ensure products meet performance, quality, and compliance standards
Education, Experience, and Requirements:
BS in Electrical, Mechanical, Mechatronics, or related field (with co-op/internship experience)
Will also consider an AAS + 3–7 years in test engineering/technician role
Exposure to test equipment, automation, or controls systems
Electrical/mechanical systems integration
Programming experience (VB, LabVIEW, Python, SQL) is a strong plus
To apply for this position, please send your resume to techjobs@hiresapphire.com for immediate consideration.
#tech123
Banking Credit Analyst (Commercial Lending)
Location: Rome, NY (Hybrid – periodic on-site required)
Salary: $59,500 – $74,500 (based on experience)
About Our Client
Our client is a well-established, mission-driven financial institution serving Central New York and beyond. With a strong reputation for stability, community impact, and employee satisfaction, they’ve built a culture centered around people — both their members and their team. They offer the best of both worlds: the scale and resources of a large organization, paired with a collaborative, community-focused environment where your work truly matters.
The Opportunity
This is a strong opportunity for a Credit Analyst with commercial lending exposure to step into a well-rounded, impactful role. You’ll play a key part in evaluating commercial credit risk, supporting underwriting decisions, and helping manage portfolio performance, while also gaining exposure to systems, analytics, and process improvement initiatives. If you’re someone who enjoys digging into financials, understanding business risk, and working cross-functionally — this role offers excellent long-term growth.
What You’ll Be Doing
Commercial Credit Analysis
Analyze financial statements, cash flow, and borrower performance
Identify trends and assess credit risk across commercial relationships
Prepare clear, well-supported credit recommendations
Complete annual credit reviews in a timely manner
Underwriting & Risk Support
Support credit decisions aligned with internal policies and risk tolerance
Assist with complex or higher-risk credit evaluations
Provide secondary review and analytical support as needed
Portfolio Analytics & Reporting
Monitor portfolio health, including risk ratings, concentrations, and exceptions
Support stress testing and scenario analysis
Build and maintain reporting tools and dashboards
Systems & Process Improvement
Work within commercial underwriting and financial spreading tools
Assist with system enhancements, testing, and workflow improvements
Help drive consistency and efficiency across credit processes
Compliance & Data Integrity
Ensure accuracy and integrity of credit and portfolio data
Support audits, reviews, and regulatory examinations
Cross-Functional Collaboration
Partner with Credit, Lending, Risk, and IT teams
Contribute to ongoing process improvements and documentation
What We’re Looking For
Experience in commercial credit analysis, underwriting, or banking
Strong understanding of financial statements and cash flow analysis
Ability to assess risk and make sound, data-driven recommendations
Experience with credit systems, financial spreading tools, or reporting is a plus
Strong attention to detail and ability to manage multiple priorities
Comfortable working cross-functionally in a collaborative environment
Why This Role Stands Out
Hybrid flexibility with a stable, growing organization
Strong exposure to both credit analysis and portfolio strategy
Opportunity to work on systems, analytics, and process improvements
Clear path for career growth within commercial lending/credit
Supportive, team-oriented culture
Compensation & Benefits
Competitive base salary
Comprehensive medical, dental, and vision coverage
401(k) with employer match
Generous PTO, holidays, and additional personal time
Tuition reimbursement and professional development support
Company-paid life insurance and disability coverage
Employee-focused culture with regular events and recognition
To apply, submit a resume to cnyjobs@hiresapphire.com today!
Sapphire Recruitment is an EOE
#wny123