Customer Service & Order Processing Specialist

Pay: $24.00/hour
Schedule: Monday–Friday, 7:30 AM–4:00 PM
Employment Type: Temp-to-Hire

Sapphire Recruitment is seeking a detail-oriented Customer Service & Order Processing Specialist for a growing Syracuse company. This position offers a friendly, flexible office environment and the opportunity to join a company that values its employees.

The ideal candidate enjoys working with customers, is comfortable with numbers, and takes pride in accuracy. Strong attention to detail is essential for success in this role.

Responsibilities:

• Respond to customer calls and emails, answer questions, and resolve issues.

• Enter and process customer purchase orders and credit card payments.

• Review vendor order confirmations to verify pricing, part numbers, and other details.

• Check vendor invoices for accuracy before forwarding them to Accounts Payable.

• Maintain accurate records and assist with general office tasks as needed.

Qualifications:

• Previous customer service, order entry, or administrative experience preferred.

• Excellent attention to detail and strong data entry accuracy.

• Comfortable working with numbers and reviewing pricing and invoices.

• Proficiency with Microsoft Outlook and ability to learn new software.

• Strong communication, organizational, and problem-solving skills.

• Ability to manage multiple tasks while maintaining accuracy.

Interested candidates should submit their resumes to jobs@hiresapphire.com for immediate consideration.

Sapphire Recruitment is an Equal Opportunity Employer.

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