Surgical Scheduler - Medical Receptionist

Pay: $21.50–$25.00/hour, depending on experience

Sapphire Recruitment is hiring a Surgical Scheduler / Medical Receptionist for a busy healthcare practice. This role combines front-desk patient support with surgical scheduling, insurance coordination, and general administrative responsibilities.

Responsibilities include:

• Greet patients and provide professional service in person and by phone.

• Schedule, confirm, reschedule, and cancel appointments.

• Coordinate surgical schedules with hospitals and providers.

• Maintain accurate patient demographic and insurance information.

• Obtain insurance pre-authorizations for procedures.

• Communicate patient financial responsibility and collect payments when required.

• Prepare charts and paperwork for scheduled procedures.

• Check patients in and schedule follow-up appointments.

• Scan and maintain procedural documentation in patient records.

• Respond to patient questions and concerns professionally.

• Communicate with physicians, staff, insurance companies, and outside medical offices.

• Process requests for medical records and other patient information.

Qualifications:

• High school diploma or GED required.

• 2+ years of medical office experience preferred.

• 2–3+ years of surgical scheduling experience strongly preferred.

• Experience handling multi-line phone systems.

• Strong computer and administrative skills.

• Excellent communication, organization, and customer service skills.

• Ability to manage multiple priorities in a fast-paced healthcare environment.

This position requires someone who is detail-oriented, calm under pressure, and comfortable working with patients, providers, hospitals, and insurance companies.

Submit your resume to jobs@hiresapphire.com for immediate consideration.

Sapphire Recruitment is an EOE.

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