Collections Specialist

$25.00+/hr DOE
Monday–Friday, approximately 8:00 a.m.–4:30 p.m.

Sapphire Recruitment is partnering with a well-established equipment company in East Syracuse, NY to hire an experienced Collections Specialist for an immediate contract opening!

This position is ideal for someone with a strong background in collections who enjoys working with customers, resolving payment issues, and keeping accounts organized. Our client is looking for a dependable team player who can step in quickly and help manage outstanding accounts.

Responsibilities

Monitor customer accounts and proactively follow up on overdue payments.
Contact customers by phone and email to arrange payment agreements and resolve outstanding balances.
Maintain accurate records of collection activities, payment arrangements, and customer communications.
Work with customers and internal departments to resolve invoice discrepancies and payment concerns.
Assist with credit applications, credit limits, and credit override requests as needed.
Prepare collection reports and provide updates to management.
Support accounts receivable activities, including cash applications and account adjustments, as needed.

Qualifications

3+ years of credit and collections experience strongly preferred.
Strong phone skills and confidence communicating with customers regarding past-due accounts.
Excellent organizational skills and attention to detail.
Ability to manage multiple accounts, follow up consistently, and resolve payment issues professionally.
Proficiency with Microsoft Office, particularly Excel.
Experience with AS400 is a plus.
High school diploma or equivalent required.

An accounting background is not required. Hands-on collections experience and strong customer communication skills are critical for success in this role.

Interested in learning more?

Our client is looking to start someone as soon as possible! Submit your resume to jobs@hiresapphire.com for immediate consideration.

Sapphire Recruitment is an Equal Opportunity Employer.