Field Service Technician / 62231
$17-$20/hour

Sapphire Recruitment is hiring a Field Service Technician in the Syracuse, NY area. This is a field-based role—no office reporting—focused on servicing POS (Point of Sale) systems for independent grocery stores and gas stations.

What You’ll Do:

• Travel to client sites for installation, troubleshooting, and repair of POS hardware and basic networking issues

• Use mechanical and diagnostic skills to replace or repair components

• Deliver professional face-to-face customer service

• Perform proactive courtesy visits when not responding to service calls

• Participate in a rotating on-call schedule (about once/month) with premium pay and shift differentials for evenings/weekends

Schedule:
Monday–Friday, 8 AM–5 PM
On-call rotation required (nights/weekends as needed)

Qualifications:

• Mechanical aptitude; comfortable with tools and hands-on hardware work

• Strong communication and customer service skills

• Valid driver’s license (company vehicle provided)

• Background in telecom, help desk, or technical support a plus

• Reliable, self-motivated, and seeking long-term employment

• High school diploma or equivalent

• Proficiency in Microsoft Office and basic computer/networking knowledge

Compensation & Benefits:

• $17-$20/hour based on experience

• Time and a half for on-call service

• Shift differential for work after 8 PM and on weekends

• Full benefits package may include PTO, 401(k), and more

• Company vehicle and tools provided

Make your move to a role that values your technical skills and independence.

Sapphire Recruitment is an Equal Opportunity Employer.

Submit your resume to: mfgresume@cpsrecruiter.com for immediate consideration.

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