Field Service Technician – Connecticut / 62158
$21.00–$25.00/hour

Sapphire Recruitment is hiring a Field Service Technician to cover sites throughout Connecticut, Long Island, and parts of New Jersey and Massachusetts. Ideal candidates will be based near New Haven, CT, with access to the ferry for efficient travel. This is a field-based role—no office reporting—focused on servicing POS (Point of Sale) systems for independent grocery stores and gas stations.

What You’ll Do:

• Travel to client sites for installation, troubleshooting, and repair of POS hardware and basic networking issues

• Use mechanical and diagnostic skills to replace or repair components

• Deliver professional face-to-face customer service

• Perform proactive courtesy visits when not responding to service calls

• Participate in a rotating on-call schedule (about once/month) with premium pay and shift differentials for evenings/weekends

Schedule:
Monday–Friday, 8 AM–5 PM
On-call rotation required (nights/weekends as needed)

Qualifications:

• Mechanical aptitude; comfortable with tools and hands-on hardware work

• Strong communication and customer service skills

• Valid driver’s license (company vehicle provided)

• Background in telecom, help desk, or technical support a plus

• Reliable, self-motivated, and seeking long-term employment

• High school diploma or equivalent

• Proficiency in Microsoft Office and basic computer/networking knowledge

Compensation & Benefits:

• $21–$25/hour based on experience

• Time and a half for on-call service

• Shift differential for work after 8 PM and on weekends

• Full benefits package may include PTO, 401(k), and more

• Company vehicle and tools provided

Make your move to a role that values your technical skills and independence.

Sapphire Recruitment is an Equal Opportunity Employer.

Submit your resume to: mfgresume@cpsrecruiter.com for immediate consideration.

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