Residential Program Supervisor / 62038
$60,353 – $62,353/year
Sapphire Recruitment is partnering with a mission-driven human services organization to hire a Residential Program Supervisor. This leadership role oversees residential programs supporting youth and young adults, ensuring high-quality care, staff guidance, and safe daily operations.
Schedule & Availability
Primarily daytime hours with flexibility
Participation in a rotating on-call schedule (approximately one weekend per month)
Key Responsibilities
Lead and support residential staff to ensure safe, consistent, and effective care
Supervise, coach, and schedule staff
Ensure compliance with all policies, procedures, and regulatory requirements
Oversee daily operations, documentation, incident reporting, and communication with internal departments and external partners
Respond to safety concerns and provide leadership during crisis situations
Participate in on-call rotation and provide coverage as needed
Qualifications
Human services experience required; residential supervisory experience preferred
Demonstrated leadership and staff supervision skills
Degree preferred but not required
Ability to work effectively in a dynamic, youth-focused environment
Willingness to learn and coach staff in behavioral management and crisis intervention models (training provided)
Valid NYS driver’s license and acceptable driving record
Physical Requirements
Ability to lift up to 50 lbs
Ability to stand, walk, climb stairs, and respond physically during crisis interventions as needed
This is an excellent opportunity for a motivated leader who is passionate about supporting individuals, developing staff, and maintaining a safe, structured residential environment.
Submit resumes to mfgresume@hiresapphire.com for immediate consideration
Sapphire Recruitment is an Equal Opportunity Employer (EOE).