Residential Program Supervisor / 62038
Other
SyracuseNew York
Direct Hire
$60,353.00 - $62,353.00

Residential Program Supervisor / 62038
$60,353 – $62,353/year

Sapphire Recruitment is partnering with a mission-driven human services organization to hire a Residential Program Supervisor. This leadership role oversees residential programs supporting youth and young adults, ensuring high-quality care, staff guidance, and safe daily operations.

Schedule & Availability

  • Primarily daytime hours with flexibility

  • Participation in a rotating on-call schedule (approximately one weekend per month)

Key Responsibilities

  • Lead and support residential staff to ensure safe, consistent, and effective care

  • Supervise, coach, and schedule staff 

  • Ensure compliance with all policies, procedures, and regulatory requirements

  • Oversee daily operations, documentation, incident reporting, and communication with internal departments and external partners

  • Respond to safety concerns and provide leadership during crisis situations

  • Participate in on-call rotation and provide coverage as needed

Qualifications

  • Human services experience required; residential supervisory experience preferred

  • Demonstrated leadership and staff supervision skills

  • Degree preferred but not required

  • Ability to work effectively in a dynamic, youth-focused environment

  • Willingness to learn and coach staff in behavioral management and crisis intervention models (training provided)

  • Valid NYS driver’s license and acceptable driving record

Physical Requirements

  • Ability to lift up to 50 lbs

  • Ability to stand, walk, climb stairs, and respond physically during crisis interventions as needed

This is an excellent opportunity for a motivated leader who is passionate about supporting individuals, developing staff, and maintaining a safe, structured residential environment.

Submit resumes to mfgresume@hiresapphire.com for immediate consideration
Sapphire Recruitment is an Equal Opportunity Employer (EOE).