Benefits & Compliance Specialist

Pay Rate: $28.96/hour
Schedule: Monday - Friday, 8:00 AM - 4:00 PM (paid lunch)

Our client is a well-established, member-focused benefits and fund administration office supporting skilled trades professionals across Central New York. Our client’s work centers on administering health, pension, and retirement benefits in a highly regulated environment. Due to continued growth, they are adding a new team member to support expanding operations. This is a stable, long-term opportunity in a Syracuse-based organization known for strong benefits, low turnover, and a collaborative, respectful culture.

The Role

This position plays a key role in the administration of benefits, compliance processes, and contribution reporting. It begins with a strong clerical and data-entry focus and grows into broader responsibilities across benefits, compliance, and member support. Training is provided. Prior union or benefits experience is not required.

Key Responsibilities

• Enter and process monthly contribution and remittance reports with a high degree of accuracy
• Reconcile contributions to ensure correct allocation to health, pension, and retirement funds
• Identify and follow up on missing, incorrect, or delinquent reports
• Communicate with contractors and members via phone, email, and written correspondence
• Prepare letters, statements, reports, and required documentation
• Support compliance activities related to ERISA, ACA, DOL, and IRS requirements
• Assist with audits, trustee meeting materials, and required mailings
• Maintain member, contractor, and pensioner records
• Support additional fund office and administrative functions as responsibilities grow

What We're Looking For

• Strong attention to detail and accuracy
• Comfort working with rules, procedures, and compliance-driven processes
• Solid computer skills (Excel and Word required; QuickBooks a plus but trainable)
• Customer-service mindset with professionalism and empathy
• Ability to multitask, problem-solve, and learn new systems
• Interest in a long-term role with growth potential
• Prior experience in administrative, clerical, payroll, benefits, accounting support, or HR operations 

Compensation & Benefits

• Hourly pay starting at $28.96/hour
• Exceptional, employer-paid benefits, including:
  • Defined benefit pension
  • Employer-funded retirement/annuity contributions
  • Premium health insurance
  • Generous paid time off and holidays
• No union dues required for this role

To apply for this position, please submit a resume to cnyjobs@hiresapphire.com for immediate consideration.  

Sapphire Recruitment is an EOE

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