Care Coordinator / 61544
$18.00 – $19.00 per hour
Monday – Friday, 8:00 AM – 4:30 PM

Sapphire Recruitment is seeking a Care Coordinator to provide administrative and technical support for a healthcare team in Syracuse, NY. This role is ideal for a detail-oriented professional with strong customer service and organizational skills.

Key Responsibilities:

• Conduct outbound member calls to verify information and provide assistance.
• Assist case management with scheduling and coordination of patient services.
• Support Care Managers by tracking member contacts, visits, and authorizations.
• Manage reports within electronic health records (EHR) and maintain accurate documentation.
• Answer and triage phone calls, addressing inquiries or escalating as needed.
• Perform general administrative tasks, including filing, copying, faxing, and data entry.
• Collaborate with team members to improve processes and enhance member support.

Qualifications:

• High school diploma required; Associate’s degree preferred.
• 2+ years of experience in healthcare administration or as a Medical Assistant.
• Strong computer proficiency, including Microsoft Office and EHR systems.
• Excellent communication, problem-solving, and organizational skills.
• Ability to work independently and adapt to shifting priorities.
• Attention to confidentiality when handling sensitive information
• Physical Requirements: Extended computer use, occasional lifting (up to 40 lbs.), and frequent sitting and standing

.Applicants must follow the Sapphire Recruitment employment guidelines and be willing to comply with our drug screening policy and other pre-employment requirements.

Sapphire Recruitment is an Equal Opportunity Employer.

Submit resumes to jobs@hiresapphire.com for immediate consideration.

#adm123