Client Success Specialist
Pay: $22.00/hour

Join a global leader in power monitoring solutions as a Client Success Specialist in the Fairport, NY area.

This full-time opportunity offers a dynamic work environment, excellent benefits, and the chance to grow your career with a forward-thinking team.

What You’ll Do:

• Serve as the first point of contact for client inquiries, including purchase orders and product questions

• Manage orders from entry to delivery using Salesforce, Oracle, Outlook, and Teams

• Support quoting functions and ensure timely resolution of issues

• Collaborate with engineering and production to enhance client experience

• Continuously seek opportunities to improve service and processes

• Provide phone support and escalate inquiries when necessary

What You Bring:

• 1+ year of customer service experience (purchase order experience required)

• Strong communication, problem-solving, and data entry skills

• Familiarity with Salesforce, Oracle, and Excel preferred

• Associate degree preferred

• Bilingual skills and knowledge of international shipping are a plus

Excellent benefits available after being hired on!

Submit your resume to jobs@hiresapphire.com for immediate consideration.

Sapphire Recruitment is an Equal Opportunity Employer.

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