Warranty Customer Service Representative
Pay Rate: 19.00/hour

Sapphire Recruitment is seeking a dedicated Warranty Customer Service Representative to join a dynamic team supporting pre-delivery and after-sale customer needs. This is an excellent opportunity for someone with strong communication skills and a customer-first mindset.

Key Responsibilities:

• Process warranty claims and maintain accurate case documentation

• Communicate warranty coverage updates to distributor partners

• Support customers with product registration and online navigation

• Register equipment on behalf of homeowners as needed

• Correct and update product registration details

• Ensure product model and serial numbers are properly entered into the system

• Respond to inquiries via phone and email, and redirect to appropriate teams when necessary

Qualifications:

• High School Diploma or GED

• 2+ years of customer service experience

• Proficiency in Microsoft Word, Excel, and PowerPoint

• Experience with Salesforce preferred

• Excellent communication, organizational, and problem-solving skills

Apply today and help support a trusted network of dealers, distributors, and homeowners with outstanding service and solutions.

Submit Resume To: jobs@hiresapphire.com
Sapphire Recruitment is an Equal Opportunity Employer.

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